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acer 6920g invalid serial number RRS feed

  • Question

  •  Hi,

    I recently(august 2008) bought a Acer 6920g laptop with Windows Vista Home Premium pre-installed. I thought my laptop was getting slower than he was before, so I decided to reinstall Windows Vista. I tried the recovery DVD's, but I get an error before the recovery process even started.
    I also tried to install Windows Vista Home Premium with a Vista DVD with the key on the bottom of the laptop, but the installer said: Invallid serial number.
    What can I do about it?

    PS: this is what's on the sticker on the bottom of the laptop:
    Windows Vista(tm) Home Premium OEMAct
    (something almost unreadable, starting with an A)

    Product of License
    Certificate of Authenticity
    Microsoft

    then an number an the product key

    With kind regards,
    Bart
    Saturday, November 8, 2008 1:18 PM

Answers

  • The Acer OEM Windows Vista product key will only work with Acer's recovery media.  Contact Acer for assistance.

    Acer Recovery Media Purchase Program 
    https://secure3.tx.acer.com/RCD/Main.aspx
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Stephen Holm Monday, November 10, 2008 10:31 PM
    Sunday, November 9, 2008 4:17 PM
    Moderator

All replies

  • The Acer OEM Windows Vista product key will only work with Acer's recovery media.  Contact Acer for assistance.

    Acer Recovery Media Purchase Program 
    https://secure3.tx.acer.com/RCD/Main.aspx
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Stephen Holm Monday, November 10, 2008 10:31 PM
    Sunday, November 9, 2008 4:17 PM
    Moderator
  • After installing the driver can download from here if necessary

    current drive faster computer

    Sunday, December 26, 2010 8:59 PM