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Widows 7 not geniune Validation error RRS feed

  • Question

  • Just received the following error Windows 7 Build 7601, This copy of Windows is not genuine.  I've had my computer a couple years now and this is the first time I've seen this message.  I downloaded the mga diagnostic tool and have a report.  How do I go about posting it?
    Thursday, May 2, 2013 5:02 AM

Answers

  • The installation is counterfeit.

    The machine was manufactured almost 6 months before Windows 7 was released, and the BIOS is for Vista rather than Win7.

    The machine cannot support an OEM_SLP Key for Windows 7.

    You need to reformat and reinstall using the original OS with which the machine shipped - probably Vista Home premium.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, May 2, 2013 10:05 PM
    Moderator

All replies

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    If the forum complains about posting links, simply remove the following four offending lines from the report,

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=xxxc
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=xxxd
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=xxxe
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=xxxd

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, May 2, 2013 6:34 AM
    Moderator
  • Version and Edition = Windows 7 Home Premium 32-Bit

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82

    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=

    Windows Product ID: 00359-OEM-8992687-00095

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {6A854508-4295-4E97-B740-B2A42F724EF3}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.130318-1533

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{6A854508-4295-4E97-B740-B2A42F724EF3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2023003819-2985405762-1492084892</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 530</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.18</Version><SMBIOSVersion major="2" minor="5"/><Date>20090224000000.000000+000</Date></BIOS><HWID>DF283D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0832013

    Installation ID: 016136594754339143172084861733200072439786461361329334

    Partial Product Key: RMV82

    License Status: Notification

    Notification Reason: 0xC004F07C.

    Remaining Windows rearm count: 4

    Trusted time: 5/1/2013 9:41:15 PM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 3:24:2013 19:04

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GEMQPzzZP6I/fJ7tllg/daWGuxEJYb0Rso=

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    DELL                       FX09  

      FACP                                   DELL                       FX09  

      HPET                                    DELL                       FX09  

      MCFG                                 DELL                       FX09  

      SLIC                                      DELL                       FX09  

      DMY2                                  DELL                       FX09  

      SSDT                                    PmRef                  CpuPm

    Thursday, May 2, 2013 8:18 AM
  • The installation is counterfeit.

    The machine was manufactured almost 6 months before Windows 7 was released, and the BIOS is for Vista rather than Win7.

    The machine cannot support an OEM_SLP Key for Windows 7.

    You need to reformat and reinstall using the original OS with which the machine shipped - probably Vista Home premium.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, May 2, 2013 10:05 PM
    Moderator
  • This seems like a problem with many users.  Can Microsoft not provide a solution for this situation, without us having to become programmers in order to fix it.  I hope they provide a fix or security update soon for this.
    Thursday, May 2, 2013 10:31 PM
  • Well that actually makes sense. I had replaced the hard drive two months ago when it died on me and the drive I installed was given to me by a friend that had Windows 7 pre-installed on it. It took me a whole day to download all the updates to the OS, because the drive had been sitting around for awhile. 

    Free isn't always good, it would have saved me a lot of time and heartache if I would have just bought a new drive and OS.  I guess you live and you learn.

    Thank you

    Friday, May 3, 2013 2:52 AM
  • This is not a problem with the OS - it's a problem with licensing, which is a legal requirement, not a technical one.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, May 3, 2013 8:42 AM
    Moderator