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Active case view (title, name, case number etc.) RRS feed

  • Question

  • When you open up cases, and have the list of "My Active Cases"

    They are currently sorted as, Title, case number, priority, create on

     Is there a way to have Name, in place of title, i've looked everywhere but can't sem to find the option.

    Thank you for any help.

    Saturday, December 7, 2013 4:12 PM

Answers

  • Go to settings -> Solutions -> open solution -> expand case entity -> select Views -> select "My Active Cases"

    Then right hand side configure sorting to configure sorting on the selected fields .

    Note : there is limitation we can select two columns only.


    Hope this helps. If you get answer of your question, please mark the response as an answer and vote as helpful !!!
    Vikram Singh. !!!  My Blog

    • Marked as answer by Superbiauk Saturday, December 7, 2013 4:38 PM
    Saturday, December 7, 2013 4:28 PM

All replies

  • Go to settings -> Solutions -> open solution -> expand case entity -> select Views -> select "My Active Cases"

    Then right hand side configure sorting to configure sorting on the selected fields .

    Note : there is limitation we can select two columns only.


    Hope this helps. If you get answer of your question, please mark the response as an answer and vote as helpful !!!
    Vikram Singh. !!!  My Blog

    • Marked as answer by Superbiauk Saturday, December 7, 2013 4:38 PM
    Saturday, December 7, 2013 4:28 PM
  • Thank you, almost pulled my hair out looking for this.
    Saturday, December 7, 2013 4:39 PM