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Quarantine window will not open. RRS feed

  • Question

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    Whenever I am in the Onecare settings window and click on the quarantine button, a message comes up saying "The virus and spyware protection service encountered an unknown problem. Please try again later."  I've checked for two days now, how can I access my quarantine list?
    Saturday, January 26, 2008 6:45 PM

Answers

  •  MAttcleaner wrote:

     

    Whenever I am in the Onecare settings window and click on the quarantine button, a message comes up saying "The virus and spyware protection service encountered an unknown problem. Please try again later."  I've checked for two days now, how can I access my quarantine list?

    There have been several reports of this problem, but I'm not aware of a solution, so please contact support - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Monday, January 28, 2008 3:04 AM
    Moderator