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Microsoft Office Enterprise 2007 - validation OK till got Outlook to work RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {E3226F4F-6199-4009-A819-7C3B64A06C5E}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090805-0102
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E3226F4F-6199-4009-A819-7C3B64A06C5E}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3656471499-1241083958-3528166895</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GX627AAR-ABA a6323w</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.22 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080103000000.000000+000</Date></BIOS><HWID>31333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>70DC72B054C4586</Val><Hash>3blsEkpjQnmyd0Fh+02aSxb7krA=</Hash><Pid>89388-707-1705285-65965</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-3242008
    Installation ID: 017666104662594893196154792845278120170034108976676695
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAeqhcJRbthuk+HJIAQjwyZPL0DivcZqxWJuk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC


    My Microsoft Office worked fine till my husband said Outlook would not work.  This was a while after Office was installed.  Took me a whole day to research to find out how to get it to work on Vista.  I unintalled and reinstalled Office several times before I found the answer.  Now Office says it is not able to validate???  Thanks ahead for any help you can give to us.  Thanks Karen

    Sunday, November 29, 2009 4:23 AM

Answers

  • Hello podunkians,

    Here is a snippet of your mgadiag report:


    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Office Enterprise 2007 is a Volume Licensing edition of Office 2007 not authorized for sale to individuals, and it was installed with a Volume Licensing Key that was generated by a pirating program known as a "key generator" or keygen for short.  In other words, the Volume Licensing Product Key used to install this copy of Office was made up by a pirating program that generates Product Keys that can unlock software; this Product Key was never an official, valid Product Key issued by Microsoft.


    Speaking of your CD, have a very close look at it and see if the hologram is actually embedded within the plastic of the CD, or is it a very thin label affixed to the top surface of the CD.  If a label, that would be yet another indicator of a counterfeit.  However, even CDs with holograms that are embedded can still be counterfeit, because there were reports that the plants that were making the real CDs during regular working hours were also making counterfeits after hours!  http://www.microsoft.com/presspass/press/2007/jul07/07-24CounterfeitingSyndicatePR.mspx  and http://www.chinalawandpractice.com/Article/1690154/Channel/9938/LARGEST-ANTI-COUNTERFEITING-RAID-EVER-TARGETS-FAKE-MICROSOFT-PRODUCTS.html


    IMO your first course of action should be to contact the seller of Office Enterprise 2007 and inform them that you will be returning your software for a full refund because it is pirated software.  (Hopefully you paid with PayPal or a Credit Card.)  As an individual consumer, the seller should never have sold you a Volume Licensing edition of Office, and certainly should not have sold you any software with pirated "keygen" Product Keys.  DO NOT settle for getting another Product Key for Office that might work for a while---your seller has already cheated you once, and with people (unlike stocks!!!) past performance is a very good indicator of future performance.

    Once you have received your refund, please purchase your Office software from a name-brand, reputable local or online store.  Sadly, a huge percentage of Microsoft software sold at "auctions sites" is counterfeit.

    An alternate course of action is to submit a piracy report to Microsoft and send them your materials (the CDs, the packaging, etc).  If the materials are deemed to be "high quality," you may qualify for free replacements from Microsoft under the Genuine Office Complimentary Offer.  Please see the info at the FAQ:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EEPAC


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

    • Edited by Dan at IT Associates Tuesday, December 1, 2009 2:54 PM cleaned up a hanging sentence
    • Marked as answer by podunkians Wednesday, December 2, 2009 12:29 AM
    Monday, November 30, 2009 3:53 AM

All replies

  • Hello podunkians,

    Here is a snippet of your mgadiag report:


    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Office Enterprise 2007 is a Volume Licensing edition of Office 2007 not authorized for sale to individuals, and it was installed with a Volume Licensing Key that was generated by a pirating program known as a "key generator" or keygen for short.  In other words, the Volume Licensing Product Key used to install this copy of Office was made up by a pirating program that generates Product Keys that can unlock software; this Product Key was never an official, valid Product Key issued by Microsoft.


    Speaking of your CD, have a very close look at it and see if the hologram is actually embedded within the plastic of the CD, or is it a very thin label affixed to the top surface of the CD.  If a label, that would be yet another indicator of a counterfeit.  However, even CDs with holograms that are embedded can still be counterfeit, because there were reports that the plants that were making the real CDs during regular working hours were also making counterfeits after hours!  http://www.microsoft.com/presspass/press/2007/jul07/07-24CounterfeitingSyndicatePR.mspx  and http://www.chinalawandpractice.com/Article/1690154/Channel/9938/LARGEST-ANTI-COUNTERFEITING-RAID-EVER-TARGETS-FAKE-MICROSOFT-PRODUCTS.html


    IMO your first course of action should be to contact the seller of Office Enterprise 2007 and inform them that you will be returning your software for a full refund because it is pirated software.  (Hopefully you paid with PayPal or a Credit Card.)  As an individual consumer, the seller should never have sold you a Volume Licensing edition of Office, and certainly should not have sold you any software with pirated "keygen" Product Keys.  DO NOT settle for getting another Product Key for Office that might work for a while---your seller has already cheated you once, and with people (unlike stocks!!!) past performance is a very good indicator of future performance.

    Once you have received your refund, please purchase your Office software from a name-brand, reputable local or online store.  Sadly, a huge percentage of Microsoft software sold at "auctions sites" is counterfeit.

    An alternate course of action is to submit a piracy report to Microsoft and send them your materials (the CDs, the packaging, etc).  If the materials are deemed to be "high quality," you may qualify for free replacements from Microsoft under the Genuine Office Complimentary Offer.  Please see the info at the FAQ:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EEPAC


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

    • Edited by Dan at IT Associates Tuesday, December 1, 2009 2:54 PM cleaned up a hanging sentence
    • Marked as answer by podunkians Wednesday, December 2, 2009 12:29 AM
    Monday, November 30, 2009 3:53 AM
  • Dan,

    Thank you so much for your answer.  I certainly will follow through with the seller and I will be purchasing a "real" copy from  a reputable source. 

    Thank you for your time and service.  

    Karen   
    Tuesday, December 1, 2009 1:14 AM