Hotmail blocked RRS feed

  • Question

  • To whom it may concern

    2 weeks ago Microsoft informed me of suspicious activity on my hotmail account. The only  I did was an update for windows 10.

    I have unsuccessfully tried over the last 2 weeks to unblock my account, filling all the questions but no avail. Always the same answer from the automated system:

    We recently received a request to recover your Microsoft account ro*****@hotmail.com. Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership.  Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner. 

    We have taken the additional step of blocking your account ro*****@hotmail.com until we can verify you as the account owner. This will prevent any further use of the account, and protect you from any possible malicious activity.

    Please submit a new account verification form

    I have that same email account since it was invented, over 30 years.

    I continue to fill in a report 3 times daily(my limit apparantley)

    Who can I contact to resolve this issue asap????

    Friday, November 20, 2020 11:28 AM

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