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Configuration Wizard fails to find Indexing Service RRS feed

  • Question

  •  

    Hi,

     

    I'm installing CRM4 (with offline access) on a new Vista PC and I'm getting an error "Indexing Service is not running" and "failed to validate Index Service".  I have SQL Server 2005 installed and Vista has installed all the mandatory updates.

     

    Looking around the net I've found references to the indexing service has changed between releases of SQL and CRM 4 is looking for the previous version.  However, I can't find any further information.

     

    Can anyone point me in the right direction?

     

    Thursday, November 13, 2008 8:53 PM

Answers

  • Go to your control panel or Administrative Tools and access Services.  Check the Indexing Service to ensure it is running.  If it is not running, start it.

     

    If you don't find the Indexing Service then go to Add or Install Programs and select Windows Components.  Select Indexing Service and go through the Wizard to install it.

     

    I am not sitting in front of a Vista machine right now so I don't have the exact steps.  However, if you need them, I can update the post later today.

     

    Thursday, November 13, 2008 10:04 PM