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  • Question

  • I have completed Microsoft certifications 70-536 and 70-528 and got my access code for registering and receiving the certificates by post. But after 90 days i have not accessed the same and it was expired. Then i asked for new access code and on using it with my MCP ID its showing me the error as "

    Error: Problem in registration of your profile. Error calling PrepareCustomerMerge: Zero or more then one customer was found for the specified search criteria ErrorCode:0x8110FFFE ID:{4BDC0AEA-50EA-464B-BCBE-D63682917839} Host:[207.46.197.80]., please contact Customer Services Representative for assistance.

    ".
    Kindly tell me whats the issue and how i need to proceed in order to get my certificates of the exams (70-536 and 70-528).

    Thanks
    Tuesday, June 3, 2008 7:50 AM

Answers

  • Contact MCP customer care. This section has lot of issues in the MCP web site.
    Wednesday, June 4, 2008 3:41 PM

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