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Turbo Tax Software installed but won't launch. RRS feed

  • Question

  • I have Windows XP, Media Center Edition, Vers 2002, svc pk 3.  Installed Turbo Tax software and keep getting microsoft error box when I go to launch it.  Error states "Turbo Tax has encountered a problem and needs to close.  We are sorry for the inconvenience. ...Please tell Microsfot about this problem..."  I have sent the error reports.  When I open the "What data does this error report contain?"  I have no idea what it is stating.  I have contacted Dell, Turbo Tax and Microsoft with no luck.  Can anyone help me please? 

    Saturday, March 12, 2011 5:31 PM