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Answered by:
network problem
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Windows Live OneCare Install and Activate
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I get a network error message when I try to download OneCare. The error # is 0014-80072EFD. I have it on my laptop but get this error on my PC.
Tuesday, March 17, 2009 2:01 AM
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Check to see that your computer date and time are set correctly. Also see this Microsoft Knowledge Base article to troubleshoot the 0014 error -
http://support.microsoft.com/kb/930157
and this thread for a possible solution -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/f78af973-9262-4c66-b1d6-36cf5faee49b/
If you continue to get the 0014 error please contact support. How to reach support -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
Marked as answer by
Stephen Boots
MVP, Moderator
Tuesday, March 17, 2009 3:34 PM
Tuesday, March 17, 2009 3:33 AM
Moderator
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