none
Data Drive Disappeared

    Question

  •  

    Today I added an extra harddrive to my system (drive #6) but for some reason my system no longer recognizes drive #4.

    It's been placed into the non-storage pool and now asking me to 'add' it to the system, but in doing so would wipe everything from it (500Gb).  I've tried removing the new drive, but nothing I seem to do allows the system to accept the old drive back into the storage pool without formatting it.  The really strange thing is that although WHS complained once the that the drive was missing it's now reporting the system is healthy.

     

    My question is, is there a way to find out what information was held on this drive.  The drive was full and disk manager still reports that there is only 2% free space on it.  Or is there a way to find out what is missing?  Or better yet have it added back into the pool with it's files intact.

     

    Here is what I think happended.  The drive I added had actually been used before in a previous WHS system I'd built (old system disk of the same size 500Gb).  When the system booted ChkDsk complained that drive E had errors and I allowed it to fix the file system and in doing so I remember it deleted a lot of pointers and files.  Since I never had a drive E in my system I guess it was talking about the new drive, but now I'm not so sure.  After the system booted WHS complained and I noticed that drive #4 said something along the lines of 'not added'.  Thinking that I'd perhaps pulled the sata cable when installing the new drive I continued to add the new drive to the pool and rebooted.  The sata connection was fine and now drive #4 no longer is displayed with the other storage drives but by itself (just like the new drive I just had added) in the 'non-storage pool' drive section.  WHS is now reporting that it's healthy but I'm sure I just lost 500 GB of information somewhere.  So my assumption is that WHS used the same mounting name 'U' for the new drive as it had done for drive #4.

     

    Is there anyway I can tell the system to rebuild all of the tombstones to try and recover what ever was stored on drive #4.

     

    Thanks in advance.

    Steven

    Wednesday, February 20, 2008 2:16 AM

Answers

  • Well I'm close !!!  By modifying the registry, the WHS Storage screen now shows everything properly.

    What I'd found was a KEY was missing underneath the DISKS heading, and one of the disks had re-used the wrong key with its own information, and thus one of the Attributes was now pointing to the wrong Disk Key.  So I renamed this key to something unique.  I had no idea what to call it so I just chose: 12345678-0000-0000-0000-000000000000.

     

    Next I added back in (imported) the original key from a 2 month old backup (which had the key name that the above key had assumed), this was : c0e99c57-0000-0000-0000-000000000000.

     

    Finally underneath the Volumes Heading (335ccd1e-c0b0-4f93-baec-9fa01157cce8) I change the reference from c0e99c57-0000-0000-0000-000000000000 to 12345678-0000-0000-0000-000000000000.

     

    The reason I guessed at this, is that I new that c0e99c57-0000-0000-0000-000000000000 referred to the system disk C and D.  And since I was missing the D Disk and the old backup had this heading to begin with I knew it needed to be put back in.

     

    And the reason I knew the Volumes heading was wrong was that there was a MountPoint reference to another disk other thanC or D (which there already was) but to c:\\fs\\5JD\\.  This was the newely added disk that created the whole problem to begin with.

     

    Below is a copy of my Disks and Volumes Registy.  The reason for this is that I still need help, but this will be asked in the next post.

     

     

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\12345678-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown Disk"
    "SystemName"="5f89f63f-0000-0000-0000-000000000000"
    "Size"="500106780160"
    "ObjectID"=dword:00001c08

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\12345678-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive4"
    "BusType"="ATA"
    "ManufactureName"="ST3500630A"
    "External"=dword:00000000
    "QRole"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\15ca15c9-0000-0000-0000-000000000000]
    "FriendlyName"="Data disk"
    "SystemName"="b34b5525-0000-0000-0000-000000000000"
    "Size"="500107862016"
    "ObjectID"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\15ca15c9-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive1"
    "BusType"="ATA"
    "ManufactureName"="ST3500630AS"
    "External"=dword:00000000
    "QRole"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\1dcfd951-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown disk ST330083 1AS SCSI Disk Device"
    "SystemName"="34e43d50-0000-0000-0000-000000000000"
    "Size"="300069052416"
    "ObjectID"=dword:00001c0c

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\1dcfd951-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive6"
    "BusType"="SCSI"
    "ManufactureName"="ST330083 1AS SCSI Disk Device"
    "External"=dword:00000000
    "QRole"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\8541088a-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown disk "
    "SystemName"="6ec77f9c-0000-0000-0000-000000000000"
    "Size"="500107862016"
    "ObjectID"=dword:0000001a

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\8541088a-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive5"
    "QRole"=dword:00000002
    "External"=dword:00000000
    "ManufactureName"="ST350063 0AS SCSI Disk Device"
    "BusType"="SCSI"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\99b2188f-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown disk ST3500630AS"
    "SystemName"="30ffb29e-0000-0000-0000-000000000000"
    "Size"="500106780160"
    "ObjectID"=dword:00000018

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\99b2188f-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive2"
    "BusType"="ATA"
    "ManufactureName"="ST3500630AS"
    "External"=dword:00000000
    "QRole"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\c0e99c57-0000-0000-0000-000000000000]
    "FriendlyName"="System disk"
    "SystemName"="4ee7fa8e-0000-0000-0000-000000000000"
    "Size"="500106780160"
    "ObjectID"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\c0e99c57-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive0"
    "BusType"="ATA"
    "ManufactureName"="WDC WD5000AAKS-00YGA0"
    "External"=dword:00000000
    "QRole"=dword:00000001
    "ReadOnly"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\edd44a81-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown disk "
    "SystemName"="edd44a82-0000-0000-0000-000000000000"
    "Size"="500107862016"
    "ObjectID"=dword:0000001d

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\edd44a81-0000-0000-0000-000000000000\Attributes]
    "QRole"=dword:00000002
    "External"=dword:00000000
    "ManufactureName"="WDC WD5000AAKS-00YGA0"
    "BusType"="ATA"
    "DevicePath"="
    \\\\?\\PhysicalDrive3"

     

     

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\0b3d9dd8-f76b-4793-9d51-7d2c788197d1]
    "FriendlyName"="SYS"
    "MountPoint"="C:\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d4-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="21484399104"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00000000

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\0b3d9dd8-f76b-4793-9d51-7d2c788197d1\Attributes]
    "ReadOnly"=dword:00000001
    "VolumeType"=dword:00000003

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\0b3d9dd8-f76b-4793-9d51-7d2c788197d1\c0e99c57-0000-0000-0000-000000000000]
    "32256"="21484399104"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\29e4b324-5cab-45d6-a0c1-cbec28753e94]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\U\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d8-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:0000001e

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\29e4b324-5cab-45d6-a0c1-cbec28753e94\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\29e4b324-5cab-45d6-a0c1-cbec28753e94\edd44a81-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\335ccd1e-c0b0-4f93-baec-9fa01157cce8]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\5JD\\"
    "SystemName"="
    \\\\?\\Volume{234aa3ed-df21-11dc-892a-001d7da01f70}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00001c09

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\335ccd1e-c0b0-4f93-baec-9fa01157cce8\12345678-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\335ccd1e-c0b0-4f93-baec-9fa01157cce8\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\43bb0537-e92a-4829-aebd-0069858d6eb6]
    "FriendlyName"="Secondary Volume 1"
    "MountPoint"="c:\\fs\\4\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d6-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00000004

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\43bb0537-e92a-4829-aebd-0069858d6eb6\15ca15c9-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\43bb0537-e92a-4829-aebd-0069858d6eb6\Attributes]
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\9510a0fd-0d05-431f-a45e-6d3a4a3cad71]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\R\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d9-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:0000001b

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\9510a0fd-0d05-431f-a45e-6d3a4a3cad71\8541088a-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\9510a0fd-0d05-431f-a45e-6d3a4a3cad71\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\98a93ab1-fd2b-4232-95f7-d164b3e8603d]
    "FriendlyName"="Primary Volume"
    "MountPoint"="D:\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d5-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="478620817920"
    "SnapPeriod"=dword:02932e00
    "ObjectID"=dword:00000003

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\98a93ab1-fd2b-4232-95f7-d164b3e8603d\Attributes]
    "IsPrimary"=dword:00000001
    "VolumeType"=dword:00000008

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\98a93ab1-fd2b-4232-95f7-d164b3e8603d\c0e99c57-0000-0000-0000-000000000000]
    "21484431360"="478620817920"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\ae042eff-db2d-4b84-a6bf-d0a61660518b]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\P\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d7-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00000019

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\ae042eff-db2d-4b84-a6bf-d0a61660518b\99b2188f-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\ae042eff-db2d-4b84-a6bf-d0a61660518b\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\e522c60f-c193-4041-90b4-f69ad520f95b]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\5JH\\"
    "SystemName"="
    \\\\?\\Volume{48272465-e1cc-11dc-8358-001d7da01f70}\\"
    "Size"="300058182144"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00001c0d

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\e522c60f-c193-4041-90b4-f69ad520f95b\1dcfd951-0000-0000-0000-000000000000]
    "32256"="300058182144"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\e522c60f-c193-4041-90b4-f69ad520f95b\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    Sunday, February 24, 2008 12:52 AM

All replies

  •  ARTofAWD wrote:

    My question is, is there a way to find out what information was held on this drive.  The drive was full and disk manager still reports that there is only 2% free space on it.  Or is there a way to find out what is missing?  Or better yet have it added back into the pool with it's files intact.

    If the data is still OK you should be able to see it in Windows Explorer when you hook up the drive to your WHS (not add it to the pool obviously) or to any other NTFS aware computer. The data can be found in a hidden folder named DE in the root of the drive.

     

     ARTofAWD wrote:
    Is there anyway I can tell the system to rebuild all of the tombstones to try and recover what ever was stored on drive #4.
    You can copy the data found in the hidden DE folder back to the appropriate shares of your WHS. You can do this from a client or also on your WHS. In the latter case please use the desktop shortcut for the shared folders to select the folder you want to copy  / move the data.

     

    This does require at least 500GB total of free space on  your other secondary drives and the D partition. If you don't have enough free space for this operation you may temporarily disable duplication for some / all shares 

    Wednesday, February 20, 2008 8:51 AM
    Moderator
  • For some reason I can't see any of the data on the drive as it doesn't show up in Explorer at all.  Could it be that since the volume name is still DATA that WHS prevents you from seeing it?

    Wednesday, February 20, 2008 4:10 PM
  • OK,

     

    That leaves a few other options:

     

    1. The drive is still part of the pool, the data are there but the WHS console does not show the drive in the console. To check this:

    a. On your WHS open explorer window.

    b. Browse to C:\fs

    c: Check the number of drives displayed there

    d. If all drives are available check the content

    2. The drive is no longer part of the pool and WHS has not assigned a drive letter. To correct this:

    a. On your WHS do Start, Run, type compmgmt.msc and hit Enter.

    b. In the Management console go to Storage, Disk management

    c. Right click on each drive listed and select Change Drive Letters and Paths

    d. This will show how each drive can be accessed in Windows Explorer:

    i. For the primary drive you will find a C and a D partition

    ii. For the WHS DATA drives you will find something like C:\fs\X

    iii. If nothing is shown here you can assign a drive letter and then view the drive in windows explorer.

    3. If the drive is not showing up in compmgmt.msc or shows up as unformatted the drive is either physically damaged or corrupted. If you really need the data on the drive you can best contact a professional data recovery service to diagnose the disk. Please note that this can be expensive, so get a quote first. Please do NOT let you local computer shop or a good friend try this, unless you can afford loosing the data or a friend.

    Wednesday, February 20, 2008 10:06 PM
    Moderator
  • Well it would seem that all of my data is there, thanks for your suggestions.

    I found the drive as C:\fs\U and all of the data is still there and still available through the share directories as well.

    I was also able to delete some files that I didn't need which were located on that drive through the //share/ directory and noticed that the free spare reported by the disk management storage console increased proving that WHS is still technically treating the drive as part of the storage pool and thus why it still reports the network as Healthy.

     

    So it boils down to this.  The drive is still seen by the Windows Home Server Console as "Non Storage Hard Drives" with a status of "Not Added".  The Total "Server Storage" is only reporting 2.27 TB (5x500GB) instead of 2.7x TB (6x500GB).

     

    I'm going to be adding another 320GB drive tonight to the pool hoping that I can in someway create enough free space so that I can 'remove' the offending harddrive.  But my problem is how do I remove it !!!  Since WHS reports it not part of the pool it doesn't give me the option of 'remove' but only 'add'.

     

     

     

     

     

    Wednesday, February 20, 2008 11:49 PM
  •  ARTofAWD wrote:

    Well it would seem that all of my data is there, thanks for your suggestions.

    I found the drive as C:\fs\U and all of the data is still there and still available through the share directories as well.

    I was also able to delete some files that I didn't need which were located on that drive through the //share/ directory and noticed that the free spare reported by the disk management storage console increased proving that WHS is still technically treating the drive as part of the storage pool and thus why it still reports the network as Healthy.

     

    So it boils down to this.  The drive is still seen by the Windows Home Server Console as "Non Storage Hard Drives" with a status of "Not Added".  The Total "Server Storage" is only reporting 2.27 TB (5x500GB) instead of 2.7x TB (6x500GB).

     

    I'm going to be adding another 320GB drive tonight to the pool hoping that I can in someway create enough free space so that I can 'remove' the offending harddrive.  But my problem is how do I remove it !!!  Since WHS reports it not part of the pool it doesn't give me the option of 'remove' but only 'add'.

     

    Well, good to hear you files are still there!!

     

    The easiest way to move on would be:

     

    1. Copy all the files you still need to another drive which has not been added to the pool

    a. Also please look if you have a folder .\DE\\folders\{00* on the disk.

    b. If yes make sure you also save these files. To do this:

    i. on your WHS do Start, run, type cmd and hit Enter

    ii. In command shell type net stop pdl and hit Enter, then net stop whsbackup and hit Enter

    iii. Copy the files

    2. Add the drive(s) to your WHS, allow some time to "balance" (look at the status line of the WHS console, may take a few hours)

    3. Move back any data that was located only on the "offending" disk to the appropriate share.

    a. Backup files should be copied back to D:\folders\{00*

    b. Allow some time to "balance", then reboot to start all services again or manually restart pdl and whsbackup

     

    It's probably also possible to fix this by editing a few lines in the registry, however it's very difficult for me to find out exactly what has to be changed there since I can't look in your registry.

Thursday, February 21, 2008 12:10 AM
Moderator
  • I have exactly the same problem. This is obviously a bug in WHS! Here is my sequence:

     

    1. Installed WHS on a single 500GB internal ATA disc (call it disc 0 here). Model ST3500630A.

    2. Copied files to fill up the disc.

    3. Added external 250 GB USB drive into the system (call it disc 1 here). Model: Samsung SP2514N.

    4. Copied files to fill up the other disc as well.

    5. At this point, the whole storage was so full that WHS started complaining about my Duplicated folders failing (yellow). Free space was about 10GB.

    6. I decided to add a third 250 GB USB disc (disc 2). Model Seagate ST3250823A. Added it to the storage and WHS showed me free space of 260GB.

    7. I rebooted the server.

    8. Now when I go to Server storage, it shows:

     

    Non storage Hard drives:

    Samsung SP2514N

     

    Storage Hard Drives:
    ST3500630A

    Seagate ST3250823A

     

    So it thinks the original USB hd (disc 1) is no longer part of the pool. I never did remove it! I obviously won't go and add it again, since that would probably format it.

     

    The files I had on the system before adding the third drive are still visible on the shares and on c:\fs\F\DE\Shares.

     

    I would appreciate any support you can offer on this. I don't have enough storage on my computers to recopy the files. I'd much rather find a way to reconfigure WHS by registry modifications etc. to fix this.

     

    Should I call Microsoft support for this?

     

    Friday, February 22, 2008 5:39 AM
  • Digging into this a little deeper I noticed that when a new drive is added a new WHS.reg file is updated on all of the drives, as well as the registry itself.  My problem obvisouly stemmed from adding a drive while another was being displayed as missing.  It looks like if we knew what to add to the registry that would solve the problem.

     

    Unfortuately I was wrong with the drive that I thought had dissapeared in that I thought it was disc 4 but instead it was disc 0.  Meaning that the drive WHS thinks isn't attached is my primary drive (the partitioned drive with WHS and DATA).

     

    Looking through old saved copies of WHS.reg I found that there was a reference to Physical Disc 0 through 4, but right after the problem started I only have Physical Disc 1 through 5 (not including 4) and with two of them being Physical Disc 3.  I thought that by chanding the registry so that it at least is 1-5 would help but it didn't, and only to find out later after a reboot that my profile was now corrupt (but that was easy to fix).  But I still don't have a reference in the registy to Physical Disc 0, and I have no idea how to add it since I don't know what reference name to add (the long hexadecimal name within the attribute).

     

    Another thing, somehow WHS is showing free space as EMPTY although there is over 20 Gb free, and duplication only at 155GB.  After adding another drive yet again to the pool now shows the free space as 15 GB and duplication now shows 400GB. (before it even has a chance to balance).  What is seems is it knows how much data I have, and how much 'available' storage there is not including the one drive and thus has problems displaying the correct totals.

     

    So I thought that a Re-Installation of the WHS operating system would help, but it is only giving me the option of NEW INSTALLATION, yet it sees all of my drives.  I'm booting directly from the DVD and have installed all of my SATA drivers.  Does anyone know why I'm not being prompted to Re-install instead of just New Installation?  Please help. 

    Friday, February 22, 2008 7:07 AM
  • To reset the registry you should:

     

    0. Remove the newly added disk using the WHS console

    1. Open regedit

    2. Completely delete the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server

    3. In D:\folders\{378* rename whs.reg to whs.bak

    4. Find old reg file from timepoint just before the problem started and rename this whs.reg

    5. Merge the new file with the registry (double click)

    6. Shut down WHS

    7. Connect disks exactly the way they were connected at the timepoint you choose in 4

     

    Please note that there are some risks involved in this procedure, so backup any essential data before doing this.

     

    If you have to reinstall I suggest you put the drives in IDE mode. Performance will not be affected noticeably for most operations.

    Friday, February 22, 2008 8:46 AM
    Moderator
  • Well I'm trying to remove the disks I've just added over the past couple of days and WHS is having a real hard time removing the drive for me.  During the first attempt to remove the very last disk I added, about half way through (green progress bar) the drive comes up UNKNOWN and the network health goes red and access to all share folders are removed.  Yet this drive that WHS has problems removing has NO DATA left on it, just some empty directory names under //de/share/.  The other strange thing is that when this new drive was in the pool WHS only moved about 600MB onto it, yet Drive D (the problem drive as I have now determined) still has about 250 GB left on it which should have been moved off onto the newly added drive.  Aaarghh.

     

    Okay back to the registry files.  The only one I have looks like it was a left over from when I was running RC1 and at that time I didn't have my new primary drive installed (Drive C and D) so this file isn't going to help me.  I have although found an Acronis Image of my C drive right after the succesful upgrade from RC1 to OEM, but to get into the registry I'll need to reload the image back onto the server.  So I'm thinking of doing a current Acronis Image of my current Drive C.  Unplugging all of my Data drives, Reloading the old Image.  Export the registry.  Re-attach all of the Data drives, Reload in the current Image, compare the WHS reg files, add in any reference to Drive D, perfrom a few chants and ritual dances, and finally Reboot.

     

    I just wish MICROSOFT would ALWAYS ALLOW the "RE-INSTALL" option instead of just "NEW INSTALLATION" and then I could just have WHS recreate the tombstones by itself for the next few days. 

     

    Another question.  If I were to pull the primary drive (Drive C and D) and replace it with another new drive, would WHS finally allow a Re-Installation?  And then I'd only have to move over about 250GB of data (the data that is still left on Drive D) instead of 3.3TB (6x500GB + 1x300GB)!!!!

     

     

    Friday, February 22, 2008 7:01 PM
  • Well after a second attempt WHS was successful in removing the last hard drive added to my pool.  It took 3.5 hours and only had 4KB of data on it, since everything had been removed during the first attempt at removal.

     

    And just as I stated above:

     

    Drive D is showing 241GB free, but

     

    Free Space in the Server Storage Pie Chart is now showing Empty.  Although it still allows me to write data to the server.  Thus the Free Space calculation is just for show and nothing else.

     

     

    I'm still wondering from those of you in the know, how do I trick WHS into allowing me to RE-INSTALL even if it means pulling a drive (even the primary drive) from the pool?

    Friday, February 22, 2008 8:57 PM
  • OK, right now I think your best option would be to use the procedure outlined by johnthetech in the thread Re: WHS bootdisk dead: how to reinstall WHS without losing data ? 

    Saturday, February 23, 2008 8:26 AM
    Moderator
  • Well I'm close !!!  By modifying the registry, the WHS Storage screen now shows everything properly.

    What I'd found was a KEY was missing underneath the DISKS heading, and one of the disks had re-used the wrong key with its own information, and thus one of the Attributes was now pointing to the wrong Disk Key.  So I renamed this key to something unique.  I had no idea what to call it so I just chose: 12345678-0000-0000-0000-000000000000.

     

    Next I added back in (imported) the original key from a 2 month old backup (which had the key name that the above key had assumed), this was : c0e99c57-0000-0000-0000-000000000000.

     

    Finally underneath the Volumes Heading (335ccd1e-c0b0-4f93-baec-9fa01157cce8) I change the reference from c0e99c57-0000-0000-0000-000000000000 to 12345678-0000-0000-0000-000000000000.

     

    The reason I guessed at this, is that I new that c0e99c57-0000-0000-0000-000000000000 referred to the system disk C and D.  And since I was missing the D Disk and the old backup had this heading to begin with I knew it needed to be put back in.

     

    And the reason I knew the Volumes heading was wrong was that there was a MountPoint reference to another disk other thanC or D (which there already was) but to c:\\fs\\5JD\\.  This was the newely added disk that created the whole problem to begin with.

     

    Below is a copy of my Disks and Volumes Registy.  The reason for this is that I still need help, but this will be asked in the next post.

     

     

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\12345678-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown Disk"
    "SystemName"="5f89f63f-0000-0000-0000-000000000000"
    "Size"="500106780160"
    "ObjectID"=dword:00001c08

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\12345678-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive4"
    "BusType"="ATA"
    "ManufactureName"="ST3500630A"
    "External"=dword:00000000
    "QRole"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\15ca15c9-0000-0000-0000-000000000000]
    "FriendlyName"="Data disk"
    "SystemName"="b34b5525-0000-0000-0000-000000000000"
    "Size"="500107862016"
    "ObjectID"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\15ca15c9-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive1"
    "BusType"="ATA"
    "ManufactureName"="ST3500630AS"
    "External"=dword:00000000
    "QRole"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\1dcfd951-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown disk ST330083 1AS SCSI Disk Device"
    "SystemName"="34e43d50-0000-0000-0000-000000000000"
    "Size"="300069052416"
    "ObjectID"=dword:00001c0c

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\1dcfd951-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive6"
    "BusType"="SCSI"
    "ManufactureName"="ST330083 1AS SCSI Disk Device"
    "External"=dword:00000000
    "QRole"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\8541088a-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown disk "
    "SystemName"="6ec77f9c-0000-0000-0000-000000000000"
    "Size"="500107862016"
    "ObjectID"=dword:0000001a

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\8541088a-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive5"
    "QRole"=dword:00000002
    "External"=dword:00000000
    "ManufactureName"="ST350063 0AS SCSI Disk Device"
    "BusType"="SCSI"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\99b2188f-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown disk ST3500630AS"
    "SystemName"="30ffb29e-0000-0000-0000-000000000000"
    "Size"="500106780160"
    "ObjectID"=dword:00000018

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\99b2188f-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive2"
    "BusType"="ATA"
    "ManufactureName"="ST3500630AS"
    "External"=dword:00000000
    "QRole"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\c0e99c57-0000-0000-0000-000000000000]
    "FriendlyName"="System disk"
    "SystemName"="4ee7fa8e-0000-0000-0000-000000000000"
    "Size"="500106780160"
    "ObjectID"=dword:00000002

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\c0e99c57-0000-0000-0000-000000000000\Attributes]
    "DevicePath"="
    \\\\?\\PhysicalDrive0"
    "BusType"="ATA"
    "ManufactureName"="WDC WD5000AAKS-00YGA0"
    "External"=dword:00000000
    "QRole"=dword:00000001
    "ReadOnly"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\edd44a81-0000-0000-0000-000000000000]
    "FriendlyName"="Unknown disk "
    "SystemName"="edd44a82-0000-0000-0000-000000000000"
    "Size"="500107862016"
    "ObjectID"=dword:0000001d

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Disks\edd44a81-0000-0000-0000-000000000000\Attributes]
    "QRole"=dword:00000002
    "External"=dword:00000000
    "ManufactureName"="WDC WD5000AAKS-00YGA0"
    "BusType"="ATA"
    "DevicePath"="
    \\\\?\\PhysicalDrive3"

     

     

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\0b3d9dd8-f76b-4793-9d51-7d2c788197d1]
    "FriendlyName"="SYS"
    "MountPoint"="C:\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d4-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="21484399104"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00000000

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\0b3d9dd8-f76b-4793-9d51-7d2c788197d1\Attributes]
    "ReadOnly"=dword:00000001
    "VolumeType"=dword:00000003

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\0b3d9dd8-f76b-4793-9d51-7d2c788197d1\c0e99c57-0000-0000-0000-000000000000]
    "32256"="21484399104"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\29e4b324-5cab-45d6-a0c1-cbec28753e94]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\U\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d8-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:0000001e

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\29e4b324-5cab-45d6-a0c1-cbec28753e94\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\29e4b324-5cab-45d6-a0c1-cbec28753e94\edd44a81-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\335ccd1e-c0b0-4f93-baec-9fa01157cce8]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\5JD\\"
    "SystemName"="
    \\\\?\\Volume{234aa3ed-df21-11dc-892a-001d7da01f70}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00001c09

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\335ccd1e-c0b0-4f93-baec-9fa01157cce8\12345678-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\335ccd1e-c0b0-4f93-baec-9fa01157cce8\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\43bb0537-e92a-4829-aebd-0069858d6eb6]
    "FriendlyName"="Secondary Volume 1"
    "MountPoint"="c:\\fs\\4\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d6-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00000004

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\43bb0537-e92a-4829-aebd-0069858d6eb6\15ca15c9-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\43bb0537-e92a-4829-aebd-0069858d6eb6\Attributes]
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\9510a0fd-0d05-431f-a45e-6d3a4a3cad71]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\R\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d9-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:0000001b

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\9510a0fd-0d05-431f-a45e-6d3a4a3cad71\8541088a-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\9510a0fd-0d05-431f-a45e-6d3a4a3cad71\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\98a93ab1-fd2b-4232-95f7-d164b3e8603d]
    "FriendlyName"="Primary Volume"
    "MountPoint"="D:\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d5-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="478620817920"
    "SnapPeriod"=dword:02932e00
    "ObjectID"=dword:00000003

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\98a93ab1-fd2b-4232-95f7-d164b3e8603d\Attributes]
    "IsPrimary"=dword:00000001
    "VolumeType"=dword:00000008

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\98a93ab1-fd2b-4232-95f7-d164b3e8603d\c0e99c57-0000-0000-0000-000000000000]
    "21484431360"="478620817920"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\ae042eff-db2d-4b84-a6bf-d0a61660518b]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\P\\"
    "SystemName"="
    \\\\?\\Volume{a52e88d7-a172-11dc-97a7-806e6f6e6963}\\"
    "Size"="500096991744"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00000019

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\ae042eff-db2d-4b84-a6bf-d0a61660518b\99b2188f-0000-0000-0000-000000000000]
    "32256"="500096991744"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\ae042eff-db2d-4b84-a6bf-d0a61660518b\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\e522c60f-c193-4041-90b4-f69ad520f95b]
    "FriendlyName"="DE Secondary Volume"
    "MountPoint"="c:\\fs\\5JH\\"
    "SystemName"="
    \\\\?\\Volume{48272465-e1cc-11dc-8358-001d7da01f70}\\"
    "Size"="300058182144"
    "SnapPeriod"=dword:00000000
    "ObjectID"=dword:00001c0d

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\e522c60f-c193-4041-90b4-f69ad520f95b\1dcfd951-0000-0000-0000-000000000000]
    "32256"="300058182144"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\Storage Manager\Volumes\e522c60f-c193-4041-90b4-f69ad520f95b\Attributes]
    "QRole"=dword:00000002
    "VolumeType"=dword:00000010

    Sunday, February 24, 2008 12:52 AM
  • Like I said, I'm close but it still isn't perfect.  While using the 'Add-in' Duplication Info I see that my system Disk, drive D (WDC WD5000AAKS-00YGA0) shows that it has no files associated with it unlike all of the other drives.  So this is either because I chose the wrong KEY for one of the other drives (I find this had to believe since this points to another disk) 12345678-0000-0000-0000-000000000000, or I'm still missing some key element in the above two registry headings.

     

    Does anyone have any suggestion for me to try.  As you can see I'm not too scared of the Registy.  Besides I've made a back-up (image) of my C drive anyhow if something does go wrong.

     

    Sunday, February 24, 2008 1:00 AM
  •  ARTofAWD wrote:

    Like I said, I'm close but it still isn't perfect.  While using the 'Add-in' Duplication Info I see that my system Disk, drive D (WDC WD5000AAKS-00YGA0) shows that it has no files associated with it unlike all of the other drives.  So this is either because I chose the wrong KEY for one of the other drives (I find this had to believe since this points to another disk) 12345678-0000-0000-0000-000000000000, or I'm still missing some key element in the above two registry headings.

     

    Does anyone have any suggestion for me to try.  As you can see I'm not too scared of the Registy.  Besides I've made a back-up (image) of my C drive anyhow if something does go wrong.

     

     

    Are you sure the duplication info Add-in is not showing the correct info? AFAIK it should only show files associated with the D-drive if there are actually files stored in D:\DE\shares. This normally only happens if you have a 2 hdd system and duplication turned on or if you have multi hdd system, duplication turned on and all of the secondary drives are full.

     

     

    Sunday, February 24, 2008 3:38 PM
    Moderator
  • I feel like such a fool, here I thought I crossed all of my t's and dotted my i's before I posted the last post, but you were correct, there are only a few files on D drive and when I looked in the right spot I finally found them.

     

    Thank you for all of your help and guidance.

     

    Steven

     

    Sunday, February 24, 2008 6:03 PM