locked
Blocked VLK RRS feed

  • Question

  • Having the same issue.  Here is what you would like to know.

    1 - when did this start happening?  Started 10/02/06

    2 - what geographical location is your company in? Northern California

    3 - is it possible to get the diagnostics output from a computer *not* experiencing the issue? Assuming you have such access within the company resources? 

    This is from my computer:

    Diagnostic Report (1.5.0545.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Blocked VLK

    Windows Product Key: *****-*****-WVVTV-6JBM9-WWTDG

    Windows Product Key Hash: jGmDWkxDpnbY6DP9G5RBHVEyDCU=

    Windows Product ID: 55274-640-3009547-23298

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    ID: a7618246-cd5c-4146-9798-6401680404e7

    Is Admin: Yes

    AutoDial:

    Registry: 0x0

    WGA Version: Registered, 1.5.540.0

    Signed By: Microsoft

    Validation Diagnostic:

    Resolution Status: N/A

     

    System Scan Data-->

    Scan: Complete

    Cryptography: Complete

     

    Notifications Data-->

    Cached Result: 3

    File Exists: Yes

    Version: 1.5.540.0

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100

    Office Diagnostics:

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    From a computer not experiencing this issue:

    Diagnostic Report (1.5.0545.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Windows Product Key: *****-*****-WVVTV-6JBM9-WWTDG

    Windows Product Key Hash: jGmDWkxDpnbY6DP9G5RBHVEyDCU=

    Windows Product ID: 55274-640-3009547-23279

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    ID: 2a7bb874-3a80-49b2-945c-534b14ac2f23

    Is Admin: Yes

    AutoDial:

    Registry: 0x0

    WGA Version: Registered, 1.5.540.0

    Signed By: Microsoft

    Validation Diagnostic:

    Resolution Status: N/A

     

    System Scan Data-->

    Scan: Complete

    Cryptography: Complete

     

    Notifications Data-->

    Cached Result: 0

    File Exists: Yes

    Version: 1.5.540.0

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 109

    Office Diagnostics:

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>2a7bb874-3a80-49b2-945c-534b14ac2f23</UGUID><Version>1.5.0545.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-WWTDG</PKey><PID>55274-640-3009547-23279</PID><PIDType>1</PIDType><SID>S-1-5-21-2322712386-3359896355-3042452539</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>8194A2U</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>2AKT51AUS</Version><SMBIOSVersion major="2" minor="31"/><Date>20050706000000.000000+000</Date></BIOS><HWID>124239E701846062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>              <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Hope this helps. 

    I'd like to get that data to compare with your current diagnostics output above to see whats going on. If not, let me know ASAP. Thanks!

     

    Tuesday, October 3, 2006 6:03 PM

Answers

  •  drusher wrote:

    Phil,

    Yes this fixed the issue on my notebook.  Now the question that I have is: We are not expected to go around to all of the PCs in our company that are experiencing the same problem and do the same thing are we?

     

    drusher:

     

    Thanks for your patience in this matter. While I definitely understand where you're coming from, I certainly don't expect you to go around and do the same thing repeatedly for several machines. However, we're still investigating the issue to see whats happening.

     

    -phil

    Tuesday, October 3, 2006 8:40 PM

All replies

  • drusher:

    Blocked VLK PID - 55274-640-3009547-23298

    Genuine VLK PID - 55274-640-3009547-23279

     

    From the looks of the diagnostics output, the PID's are different. However, PIDs are designed (mostly) to be different, as they are based off a subset of the 5x5 Product Key, the machine hardware, and the installation CD used.

     

    Questions to help clarify:

    - Are the two machines different? Meaning laptop, desktop, Dell, Compaq, model's, etc?

    - Has your institution recently changed the media used to image machines?

     

    -phil

    Tuesday, October 3, 2006 6:15 PM
  • The PC being bloced is my notebook ( IBM Thinkpad )

    The PC not being blocked at this point is an IBM desktop.

     

    There has been no changes recently to the media.  I have used this media for 6 months or more.

    My PC was loaded 9 months ago and yesterday when I started to reload a PC from an image that

    was sysprep.  I got the message that it was not a Genuine Windows after loading the updates.

    So I went to Windows update site to see what it would do to my notebook since I am using the

    same VLK.  Came back with no error.  But this morning when I turn my notebook on I get the

    beautiful blue star in the system tray saying "You may be a victim of software counterfeiting"  Now

    I wonder if I go to the Windows update site on the PC not experiencing this issue if it will come up then.

    Tuesday, October 3, 2006 6:24 PM
  • drusher:

     

    I have some steps that you can try, let me know how this works -

    1) Please locate the data.dat file from C:\Documents and Settings\All Users\Applicaiton Data\Windows Genuine Advantage\data - can you please tell me the date the file was created?

    2)      Delete the data.dat file from C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage\data (The drive letter will depend on where the OS was installed)

     

    3)      Revisit http://www.microsoft.com/genuine/downloads/validate.aspx to confirm that the machine is now genuine.

     

    4)      Run wgatray.exe /b from the command line to ensure that the latest validation is updated for WGA Notifications.  This command may not be present on the user’s machine and should not be considered an error if it is not.  Please ensure that this is run as an Administrator.  A reboot may be required to remove all non-genuine notifications.

    Let me know ASAP,

    -phil

    Tuesday, October 3, 2006 7:07 PM
  • Phil,

    Yes this fixed the issue on my notebook.  Now the question that I have is: We are not expected to go around to all of the PCs in our company that are experiencing the same problem and do the same thing are we?

    Tuesday, October 3, 2006 8:29 PM
  • Phil,

     

    Also the 2 machines so far that have been experiencing this issue the date on the data files are:

     

    10/02/06 3:25PM and 10/03/06 1:10PM

     

    dave

    Tuesday, October 3, 2006 8:35 PM
  •  drusher wrote:

    Phil,

    Yes this fixed the issue on my notebook.  Now the question that I have is: We are not expected to go around to all of the PCs in our company that are experiencing the same problem and do the same thing are we?

     

    drusher:

     

    Thanks for your patience in this matter. While I definitely understand where you're coming from, I certainly don't expect you to go around and do the same thing repeatedly for several machines. However, we're still investigating the issue to see whats happening.

     

    -phil

    Tuesday, October 3, 2006 8:40 PM
  • Thanks for looking into it Phil ...

    It worked here as well ... though going to all the machines affected could be difficult

    Tuesday, October 3, 2006 8:46 PM