locked
Need help for my windows xp "genuine" RRS feed

  • Question

  • Hello i am adam im 13 years old, i bought my computer custom built (well my dad did) anyways my computer came with windows xp and my genuine error is Invalid Product Key which is not my fault because when my dad bought this im sure he charged us for xp as well. Is there anyway i can get genuine windows? 

    And please im very good with computers please dont bs me. Thank you 

    Friday, June 30, 2006 7:17 PM

Answers

  • Adamz123,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 7), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    More bad news:  Your installation of Office XP Pro is Nongenuine (Office status:114 means nongenuine).

    Next, please look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Sunday, July 9, 2006 4:01 AM

All replies

  • Adamz123,

     

    To help me understand the issue further can you please follow the steps below?

    1. Download and run the WGA Diagnostic Tool  http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". Paste the results into your forum response.

    Thanks,

     

    Thursday, July 6, 2006 8:34 PM
  • Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-TPQR9-V28WV-R8P8C
    Windows Product Key Hash: ykURIQe2GFLUPPonNU+KAMh1QLo=
    Windows Product ID: 55274-646-9686166-23406
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: BGGHBN8
    ID: d5fa1329-8a78-43d6-8850-d716238a2631
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 3
    Cache refresh Interval: 15390 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>d5fa1329-8a78-43d6-8850-d716238a2631</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-R8P8C</PKey><PID>55274-646-9686166-23406</PID><PIDType>1</PIDType><SID>S-1-5-21-329068152-1897051121-839522115</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20040310000000.000000+000</Date></BIOS><HWID>E7DD3ECF0184AE5F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17075</Pid></Product></Products></Office></Software></GenuineResults> 

     

     

    Thanks for your time

    Sunday, July 9, 2006 12:42 AM
  • Adamz123,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 7), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    More bad news:  Your installation of Office XP Pro is Nongenuine (Office status:114 means nongenuine).

    Next, please look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Sunday, July 9, 2006 4:01 AM
  • Im not sure what you mean, i have windows xp pro they guy who sold us the computer custum built it and installed windows xp and office pro himself. It was not my fault he used windows xp on more then one computer he built and i feel i should not be punished by paying more money for another windows xp which i already payed for but was ripped off in the long run.
    Monday, July 10, 2006 1:18 AM
  • Adamz123,

    The installation of XP and Office on your computer now should never have been installed on your computer.  Both installations were done with nongenuine MS software.

    If you paid the computer assembler for the copies of XP and Office that were installed on the computer, you have been cheated and should return to the seller and demand that they refund your money or supply properly licensed MS software that you paid for and are entitled to.

    If the seller is uncooperative, then you would have to take the normal steps that anyone would take with a local merchant who cheated you in a business transaction, such as report them to local law enforcement authorities, report them to the Better Business Bureau and Consumer Protection Agencies, and file a small claims court complaint against them.

    A local computer assembler/builder that was doing the right thing should have preinstalled a systembuilder/OEM copy of XP onto your computer.  The materials that would be included in a legitimate purchase of a systembuilder/OEM license for XP would be:

    1.  A genuine hologram MS XP CDROM of the XP edition you purchased, Home, Pro, or Media Center.

    2.  A genuine Certificate of Authenticity (COA) that should be affixed to the computer case.  The Product Key used to install the Operating System would have been printed on this COA.

    3.  A genuine User Pamphlet with basic information about your XP operating system.

    Monday, July 10, 2006 4:31 AM