Answered by:
Why can't I Validate my PC

Question
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Sir:
I havy a problem getting my machine validated. It worked 6 months ago and not now, How can I fix this problem??????????
Friday, February 23, 2007 4:19 PM
Answers
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Hello James,
In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.
Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.
Step 2 is tell us about the COA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
Thanks,
DarinFriday, February 23, 2007 7:02 PM -
Same Here. Just downloaded windows media player and its asking for validation. Its genuine XP too.Sunday, February 25, 2007 6:44 PM
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I have just had the same problem I have had my computer for over three years. It crashed big time and had to re-install windows and now it says it can't be validated mine is xp home edition
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Detailed Status: N/A
Windows Product Key: *****-*****-V6K7G-DG4HT-G37PD
Windows Product Key Hash: 10UdQLTkIU4C/8SK+cJa+CAjUSs=
Windows Product ID: 55277-OEM-2151057-98669
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.1.0.hom
ID: 05bd1735-e5ae-47c8-9bb6-6333f41fb0e6
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.530.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-138-80041010
Resolution Status: N/ASunday, February 25, 2007 8:12 PM -
You must post the ENTIRE output of the diagnostics tool.
-phil
Sunday, February 25, 2007 11:49 PM -
James E. Mounsey wrote: Sir:
I havy a problem getting my machine validated. It worked 6 months ago and not now, How can I fix this problem??????????
Monday, February 26, 2007 5:27 PM -
T harris,
Please follow these steps for assistance:
Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.
Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA). If you have one, tell us about the COA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the Product Key.
Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Tuesday, February 27, 2007 1:19 AM
All replies
-
Hello James,
In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.
Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.
Step 2 is tell us about the COA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
Thanks,
DarinFriday, February 23, 2007 7:02 PM -
Same Here. Just downloaded windows media player and its asking for validation. Its genuine XP too.Sunday, February 25, 2007 6:44 PM
-
I have just had the same problem I have had my computer for over three years. It crashed big time and had to re-install windows and now it says it can't be validated mine is xp home edition
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Detailed Status: N/A
Windows Product Key: *****-*****-V6K7G-DG4HT-G37PD
Windows Product Key Hash: 10UdQLTkIU4C/8SK+cJa+CAjUSs=
Windows Product ID: 55277-OEM-2151057-98669
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.1.0.hom
ID: 05bd1735-e5ae-47c8-9bb6-6333f41fb0e6
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.530.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-138-80041010
Resolution Status: N/ASunday, February 25, 2007 8:12 PM -
You must post the ENTIRE output of the diagnostics tool.
-phil
Sunday, February 25, 2007 11:49 PM -
James E. Mounsey wrote: Sir:
I havy a problem getting my machine validated. It worked 6 months ago and not now, How can I fix this problem??????????
Monday, February 26, 2007 5:27 PM -
T harris,
Please follow these steps for assistance:
Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.
Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA). If you have one, tell us about the COA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the Product Key.
Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Tuesday, February 27, 2007 1:19 AM