Hello
After having a box popping up on my computer for a long time saying taht my computer has an ilegal copy I ordered a Genuine Advantage Kit. when I placed the order I received an email giving me a Product Key. I printed it and another member of my family used the print for notes and then threw it out, When I wnt to retreive the email it wasn't wher I thought I had filed it. I know that all of this is stupid but I have contacted Microsoft for a solution to this problem. All I get is a Product Key for a free trial and what seems to be a computer generated answer asking me for information thatI have prevously supplied.
Does anybody know where I can go to resolve this. I have been going round in circles for about 1 week.
thanks
Margot