Re deleted Product Key

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  Hello

  After having a box popping up on my  computer for a long time saying taht my  computer has an  ilegal copy  I ordered a Genuine Advantage Kit.  when  I placed the order I received an  email  giving me a Product Key. I printed it and another member of my  family  used the print for notes and then threw it out,  When  I wnt to  retreive the email  it wasn't wher I thought I had filed it.  I know that all of this is stupid but I have contacted Microsoft for a solution to this problem.  All I get is a Product Key  for a free trial and what seems to  be a computer generated answer asking me for information thatI have prevously supplied.

   

  Does anybody  know where I can  go to  resolve this.  I have been  going round in circles for about 1 week.

   

  thanks

   

  Margot

  Sunday, December 30, 2007 3:24 AM