locked
Windows7 Build 7601 not genuine? RRS feed

  • Question

  • I have started getting a message about a month ago in the bottom right corner of my screen saying "Windows 7 Build 7601 This copy of Windows is not genuine".

    My original ASUS laptop came with Vista installed.   I then bought Windows 7 from the online Microsoft store and it ran fine for over a year.  Last December I had to reinstall Windows7 to clear up some system slowness and virus issues.  Because I bought it online, I did not have an original CD so I mistakenly tried to reinstall from a copy my help desk gave me.  Of course it was a trial version of a different version (Windows 7 Ultimate instead of the Windows Home)  I bought.   Working with Microsoft, I was able to get a new installation disk and reinstall using my original product key.  Now after a Windows Update I am back getting this error.

     I ran the Genuine Diagnostics tool (MGADiag.exe) and Here are the results

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {301CD7E6-D97E-4E3B-B8F0-F1EFD1069F56}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{301CD7E6-D97E-4E3B-B8F0-F1EFD1069F56}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2473082724-2925542715-2767761411</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K53E.216</Version><SMBIOSVersion major="2" minor="6"/><Date>20110926000000.000000+000</Date></BIOS><HWID>32943F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-3462012
    Installation ID: 019453068193813685344552444794415726383701107140126555
    Processor Certificate URL: http:/go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL:  http:/go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http:/go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http:/go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 4
    Trusted time: 2/17/2013 2:59:34 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:13:2012 22:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA6GG+5jxIGjgorUxEvM/S6v4bpMsucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   _ASUS_  Notebook
      FACP   _ASUS_  Notebook
      DBGP   _ASUS_  Notebook
      HPET   _ASUS_  Notebook
      MCFG   _ASUS_  Notebook
      ECDT   _ASUS_  Notebook
      SLIC   _ASUS_  Notebook
      SSDT   PmRef  Cpu0Ist
      SSDT   PmRef  Cpu0Ist
      ASF!   INTEL    HCG

    Sunday, February 17, 2013 8:38 PM

Answers

  • The data in your report conflicts in almost every detail with your account.

    The machine appears to have been built in 2011 - and would therefore have shipped with Windows 7

    The SLIC table in the report is also for Windows 7

    the Key is the ASUS OEM_SLP Key for Windows 7 Home Premium - which is only valid on machines that shipped with Win y pre-installed.

    The actual error in the report indicates that the installation of Windows 7 using this Key was done with a Retail disk - which is the only point not at odds with your account.

    You need to change the Key to the one you bought from MS - go back to your account in the store and login and you should find the Key there - although if this was as you say an Upgrade key, you will need to do an upgrade install to get it properly set.

    Please check the COA sticker on the machine's case - for which version and edition of Windows is it valid??


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, February 18, 2013 1:00 PM
    Moderator