i had posted already but i did not include the diagnostic report.
first issue preloade software from HP (Office) key was required, thought it was a trial version but does not show up as trial (will have to reinstall from OE disk to get diagnostic report if required.
second issue, i installed home premium from the anytime update disk that came with the laptop. i used the key that was on the bottom of my laptop and it loaded fine. when i go to activate vista, i get a message detailing that the key is not valid. i went to the genuine validation page and it states that everything is valid, but i still cannot activate vista.
is there something specific such as my disk will only work with the oe key that came preinstalled on the laptop?
please try to keep responses to average user, not tech wizard (not that smart yet.)
thank you,
jatman
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-3XBDW-3W9GQ-JV7KW
Windows Product Key Hash: Qv8ztxbJwfhKi3znoYvXXrRDqxQ=
Windows Product ID: 89578-OEM-7216676-14024
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {DAD79DCD-03C1-4E27-8B0F-211245CE08E0}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070627-1500
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
Grace Flag: 0x0
Commit: N/A, hr = 0xc004f012
Reboot Flag: 0x0
ThreatID(s): N/A, hr = 0xc004f012
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2968-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DAD79DCD-03C1-4E27-8B0F-211245CE08E0}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JV7KW</PKey><PID>89578-OEM-7216676-14024</PID><PIDType>8</PIDType><SID>S-1-5-21-1995809207-2506733853-159111266</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2000 (GA155UA#ABL)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.21</Version><SMBIOSVersion major="2" minor="4"/><Date>20061207000000.000000+000</Date></BIOS><HWID>4F313507018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
