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Tanjay Handsets RRS feed

  • Question

  • With HP moving in to the OCS party - do we know if there are plans for any OCS approved handsets from HP or any others?

    The Tanjay is a good device but expensive - am needing to decide whether to buy 300 Tanjays for a new office move in May or hold off until some new ubertanjay is released? Ideally DECT rather than bluetooth?

    Also everyone other than m probably knows the answer so forgive us for asking a daft question I hope but my Tanjays in my pilot for OCS Ent Voice - the missed calls \recent etc never show - yet on the users mailbox they are all listed - am I missing a bugfix?

    thanks



    Sunday, August 16, 2009 9:39 PM

Answers

  • Cheers folks -

    Yep had a look at those crazy fun videos from SNOM - the fact they werent OCS aproved kinda puts me off them a bit though? The update of phone devices in OCS is a useful feature so making sure for me they are on the approved list is a big one for me.

    The CX400 from Ploycom - might get a hold of one and have a play mind.

    The Tanjay I just feel is quite a heavy metal lump for our desks and a fairly hefty price whereas having an OCS approved headset only is to extreme for my office staff (for now!)...something in between would be great.
    Sunday, August 23, 2009 2:54 PM

All replies

  • Robert,

    The tanjay is a Microsoft reference design, meaning Microsoft actually designs the product, but doesn't actually make it. The Tanjay is currently licensed to LG-Nortel and Polycom.  There is a new reference design in the works right now, you may have seen reference to the 'Oak' in this forum previously, however its not a Tanjay replacement (not a stand-alone device). Not sure what you are refering too wrt Bluetooth / DECT on Tanjay.... its a POE device. Sorry.

    I havent seen any DECT handsets in the works yet, but if you want DECT for your EV deployment, you can always use something like a Polycom KIRK and register it against a decent UC gateway like a NET VX series. Its not a OCS device, but it will allow you to use DECT devices on a pure OCS infrastructure.

    As for your current missed call/recent etc issue. Are you running the latest CPE build (6907.35 right now)
    http://www.microsoft.com/downloads/details.aspx?familyid=565595be-6cf3-4a61-a1e4-12555749ca64&displaylang=en

    HTH

    Michael
    Monday, August 17, 2009 11:19 AM
  • Not sure anyone can reply about future hardware short of saying that there is always something in th works from someone but there have not been any specific announcements. For cheaper handsets (and not quite as nice intergration) you can look at snom deivces - be aware they are not OCS certified and their interface is completely different but even their cheapest model (300) is capable of sending and receiving calls.

    For missed call notifications and VM the Tanjay is relying on Exchange web services to be functioning correctle (EWS). Generally the internal/external URL in Exchange is missing causing the phone to be unable to retrieve this information (from Exchange PS run Get-WebServicesVirtualDirectory | fl and loof for InternalURL; this should be set to https://server.domain.com/EWS/Exchange.asmx where server is your internal name as defined within Exchange). Because this is an SSL website make sure the certificate being used is not a self-signed server certificate as the Tanjay phone will not be able to trust it.
    Brian Ricks, MCSE, MVP BriComp Computers, LLC http://blogs.bricomp.com/blogs/uc/default.aspx
    Monday, August 17, 2009 11:20 AM
  • Cheers folks -

    Yep had a look at those crazy fun videos from SNOM - the fact they werent OCS aproved kinda puts me off them a bit though? The update of phone devices in OCS is a useful feature so making sure for me they are on the approved list is a big one for me.

    The CX400 from Ploycom - might get a hold of one and have a play mind.

    The Tanjay I just feel is quite a heavy metal lump for our desks and a fairly hefty price whereas having an OCS approved headset only is to extreme for my office staff (for now!)...something in between would be great.
    Sunday, August 23, 2009 2:54 PM