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Office2007 RRS feed

  • Question

  • I purchased unknowingly a very good sham copy of Office Professional 2007.  When this would not vliadate I asked advice and you told me to try and get my money back and buy a new version.  I have done this via Pay Pal and bought Home and Student direct from this website.  I followed your advice and after uninstalling the fake one I rebooted twice - at least.  I then loaded the new one on and tried to validate.  Still tells me its fake so I read one of your messages which says try re-starting again - still no sucess.  Don't tell me MICROSOFT SELLS ROTTEN COPIES - I am fed up with this and the fact that I cannot use the programme now as givers me a blank screen now and then.
    Friday, September 25, 2009 8:31 PM

Answers

  • Hello katiej,

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine


    Your Diagnostic Report looks good.  If you are still seeing a Non-Genuine Notice, when it comes up next, click the "Learn More Online" link.  This will force the Notifier to recheck the Office's Genuine status.

    (Note: The Office Notifier only automaticly rechecks Office's Genuine status around every 7 days, so when you uninstalled the Non-Genuine Office (and installed the Genuine copy of Office), the Notifier hadn't yet automaticly rechecked.  So you would need to Force it to or wait a few days till it rechecked automaticly.)

    Hope that helps,
    Darin MS
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 6:33 PM
    Monday, September 28, 2009 6:32 PM

All replies

  • Dear Katiej.

    From what you typed here, you are having problem whit product validation (activation) and for now, you have just one copy of Microsoft Office installed. Try what i will say, and see what happens.

    First thing, be sure that all your Microsoft Office programs are closed. Then do the following.

    If you have Windows Vista: Go to C:\ProgramData\Microsoft\OFFICE and renamen the DATA folder to DATA.old
    If you have Windows XP: Go to C:\Document and Settings\AllUsers\Application Data\Microsoft\OFFICE and rename the DATA folder to DATA.old

    After renaming the folder, try again to open one of the Microsoft Office programas and validate online.

    Hope that helps you. It should work fine.

    See ya!

    Friday, September 25, 2009 11:23 PM
  • Hello katiej,

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, September 26, 2009 2:46 AM
  • Here is thereport on office
    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {FE91B1F2-B7E5-450B-9897-00E141B20910}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: Yes
    Version: 1.9.9.1
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FE91B1F2-B7E5-450B-9897-00E141B20910}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-239542476-1711768586-370429893</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20080114000000.000000+000</Date></BIOS><HWID>EF303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.9.1"/><File Name="OGAAddin.dll" Version="2.0.48.0"/><File Name="OGAVerify.exe" Version="1.7.105.14"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>9B2CAD5124FD778</Val><Hash>VXhSeYaER8dsWQs2Db5lFO/dzgA=</Hash><Pid>81610-956-2393731-62223</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>2BFF4858239573A</Val><Hash>6CIwNDa2NKRv7QZbQz2CvxX6Lw4=</Hash><Pid>81602-925-1407574-68472</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-2057-6000.0000-0372008
    Installation ID: 009863794413349812380775296272279234391195011703255222
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: B9HD2
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAeqh6S/h9PIfqxnb/SEWicEaDcreIWYwf8vSY274JxnisViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

     

    Saturday, September 26, 2009 6:53 AM
  • Hello katiej,

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine


    Your Diagnostic Report looks good.  If you are still seeing a Non-Genuine Notice, when it comes up next, click the "Learn More Online" link.  This will force the Notifier to recheck the Office's Genuine status.

    (Note: The Office Notifier only automaticly rechecks Office's Genuine status around every 7 days, so when you uninstalled the Non-Genuine Office (and installed the Genuine copy of Office), the Notifier hadn't yet automaticly rechecked.  So you would need to Force it to or wait a few days till it rechecked automaticly.)

    Hope that helps,
    Darin MS
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 6:33 PM
    Monday, September 28, 2009 6:32 PM