Authentication issue after upgrade to CRM 2011 RRS feed

  • Question

  • Hello,

    I have an authentication issue after in-place upgrade from CRM 4.0 to CRM 2011. Some DYNAMIC components of CRM form cannot be read from IIS (CSS, JS…), but static components (icons, basic layout) including data are read succesfully.


    It doesn't matter if UserName and Password are entered into dialog corretly - data are read OK, but CSS and JS are still missing.


    Authentication dialog appears, when IE reads page components.  I used Fiddler tool and found, that there are problems with dynamic components, for example:


    GET /VTPUP/%7B634716580660000000%7D/WebResources/Application_ribbon.js HTTP/1.1

    GET /VTPUP/%7B634716580660000000%7D/WebResources/Ribbon_main_system_library.js HTTP/1.1


    The  HTTP result is

    HTTP Error 401 - Unauthorized: Access is denied (and this is why authentication dialog appears while reading form)


    I turned on platform tracing and found interesting lines


    [2012-05-04 14:49:43.090] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:   39 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Verbose | MapOrgEngine.GetOrganizationFromPath

    >MapOrgEngine: Retreived the OrgId[{3CD033BC-2695-E111-86CA-0050569A2D5F}] for URL[http://rup-svr-vtpup:5555/VTPUP/XRMServices/2011/Organization.svc].


    [2012-05-04 14:49:43.093] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:   39 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Warning | MapOrgUtility.SetOrganizationInformation

    >MapOrgEngine: Unable to retrieve the OrgId for URL[http://rup-svr-vtpup:5555/VTPUP/XRMServices/2011/Organization.svc].



    It's confusing - GetOrganizationFromPath returns OrgId and SetOrganizationInformation result is "Unable to retrieve the OrgId ".


    I tried to install the latest Rollup  and to Repair installation with no success.  

    CRM and SQL are on the same box.


    Any ideas?




    Friday, May 4, 2012 1:18 PM


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