none
After 5 years my Windows Vista says its not Genuine...

    Question

  • I have read the many replies to this problem but mine seems a bit different.

    Sometimes when we turn on the computer it boots fine.  Then we will turn it on the next day and it says not genuine and then we are in the loop till I just run through safe mode or start windows normally.

    I have tried to restore and that is a one time fix... then the intermittent problem is back.  I downloaded the Dia tool and here is the past of what it says.

    We bought this computer from a big retail chain about 5 years ago and never had this problem.

    tia,

    BOSMER

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {A09CE13C-5A3F-449B-B4B0-96168652BF87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20111113111002713-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-

    517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A09CE13C-5A3F-449B-B4B0-96168652BF87}

    </UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32<

    /Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-

    00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2803967744-2532205659-

    2684357976</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RN635AA-ABA

    IQ770</Model></SYSTEM><BIOS><Manufacturer>American Megatrends

    Inc.</Manufacturer><Version>5.02   </Version><SMBIOSVersion major="2"

    minor="4"/><Date>20061129000000.000000+000</Date></BIOS><HWID>AC333507018400FE</HWID><UserL

    CID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model

    ></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-

    CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll"

    Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><P

    roducts><Product GUID="{91120000-002F-0000-0000-

    0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student

    2007</Name><Ver>12</Ver><Val>B7C8AEE092CDF12</Val><Hash>0oGb58IBRgpCVgwbtBv//U+gXaA=</Hash>

    <Pid>81602-905-8103324-

    68596</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12"

    Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12"

    Result="100"/><App Id="A1" Version="12"

    Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content:

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    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0472008
    Installation ID: 232266560116258080237446943123022284682506511195964934
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAJJTS9e6BZlM28kgkZAna+/L0+IjS5axW+vw=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        OEMAPIC
      FACP            HPQOEM        OEMFACP
      HPET            HPQOEM        OEMHPET0
      MCFG            HPQOEM        OEMMCFG
      SLIC            HPQOEM        SLIC-CPC
      OEMB            HPQOEM        AMI_OEM



     

    Sunday, November 13, 2011 5:11 PM

Answers

  • "BOSMER" wrote in message news:d40a0ba9-a1e2-4ec3-a502-eb2c17e33939...

    I have read the many replies to this problem but mine seems a bit different.

    Sometimes when we turn on the computer it boots fine.  Then we will turn it on the next day and it says not genuine and then we are in the loop till I just run through safe mode or start windows normally.

    I have tried to restore and that is a one time fix... then the intermittent problem is back.  I downloaded the Dia tool and here is the past of what it says.

    We bought this computer from a big retail chain about 5 years ago and never had this problem.

    tia,

    BOSMER

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {A09CE13C-5A3F-449B-B4B0-96168652BF87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20111113111002713-


     

    You have a Mod-Auth Tamper
    I see from your other post that you have recently installed BitDefender – and it’s probably the cause of your problems.
    You are at the SP1 level for updates – you need to uninstall BitDefender and update to SP 2 (probably best to do that using the SP2 standalone installer from http://www.microsoft.com/download/en/details.aspx?id=16468 ) , then update using Windows Updates, and reinstall BitDefender.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 13, 2011 6:40 PM
    Moderator

All replies

  • I have been doing some reading and I did upgrade my computer to Bitdefender 2012 internet security.  But i am not sure about the SP1 and where to find Sp2.

     

    I also sent a support statement to bitdefender.

    Sunday, November 13, 2011 6:04 PM
  • "BOSMER" wrote in message news:d40a0ba9-a1e2-4ec3-a502-eb2c17e33939...

    I have read the many replies to this problem but mine seems a bit different.

    Sometimes when we turn on the computer it boots fine.  Then we will turn it on the next day and it says not genuine and then we are in the loop till I just run through safe mode or start windows normally.

    I have tried to restore and that is a one time fix... then the intermittent problem is back.  I downloaded the Dia tool and here is the past of what it says.

    We bought this computer from a big retail chain about 5 years ago and never had this problem.

    tia,

    BOSMER

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {A09CE13C-5A3F-449B-B4B0-96168652BF87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20111113111002713-


     

    You have a Mod-Auth Tamper
    I see from your other post that you have recently installed BitDefender – and it’s probably the cause of your problems.
    You are at the SP1 level for updates – you need to uninstall BitDefender and update to SP 2 (probably best to do that using the SP2 standalone installer from http://www.microsoft.com/download/en/details.aspx?id=16468 ) , then update using Windows Updates, and reinstall BitDefender.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 13, 2011 6:40 PM
    Moderator
  • Ok I am going to try it and I will get back to you... thankyou for the quick response.
    Sunday, November 13, 2011 7:32 PM
  • no I just have not had the time between work and the holidays... but the family computer must be fixed... i am trying to do it now.
    Tuesday, November 22, 2011 2:13 AM
  • OK I uninstalled BitDefender then installed sp2 then reinstalled Bitdefender... this is what I get now

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {A09CE13C-5A3F-449B-B4B0-96168652BF87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: M:20111121165840414-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A09CE13C-5A3F-449B-B4B0-96168652BF87}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2803967744-2532205659-2684357976</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RN635AA-ABA IQ770</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.02   </Version><SMBIOSVersion major="2" minor="4"/><Date>20061129000000.000000+000</Date></BIOS><HWID>AC333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B7C8AEE092CDF12</Val><Hash>0oGb58IBRgpCVgwbtBv//U+gXaA=</Hash><Pid>81602-905-8103324-68596</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0472008
    Installation ID: 232266560116258080237446943123022284682506511195964934
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJJTS9e6BZlM28kgkZAna+/L0+Igze9LlrFb6/A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        OEMAPIC
      FACP            HPQOEM        OEMFACP
      HPET            HPQOEM        OEMHPET0
      MCFG            HPQOEM        OEMMCFG
      SLIC            HPQOEM        SLIC-CPC
      OEMB            HPQOEM        AMI_OEM



    Tuesday, November 22, 2011 3:12 AM
  • "BOSMER" wrote in message news:6df8d170-90ec-4d33-9120-ea6a6e245028...

    OK I uninstalled BitDefender then installed sp2 then reinstalled Bitdefender... this is what I get now

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {A09CE13C-5A3F-449B-B4B0-96168652BF87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: M:20111121165840414-



    That all looks fine now – the TTS error will stay present but shouldn’t change unless a new problem arises.
     
    Good Luck

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 22, 2011 7:10 AM
    Moderator
  • Ok I have not got the popup window since I did the fix... thankyou for all the help.  If something occurs I will come here now.

     

     

    Thursday, November 24, 2011 3:35 PM
  • Good News!

    Thanks for coming back to let us know.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, November 24, 2011 3:49 PM
    Moderator
  • just one more thing... now I have 35 updates to install.  I hope that goes smooth. lol
    Thursday, November 24, 2011 4:37 PM