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"This copy of Windows is not genuine"

    Question

  • I am receiving this message now every time I start my computer for the past few months, and and experiencing A LOT of delay in my computer's actions. I bought the computer with Windows 7 on it, so I don't understand why it is acting up. I ran the suggested download found in replies to other inquiries and here is the result:

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Unsupported OS
    Windows Product Key: Failed to get Product Key.
    Windows Product Key Hash: Failed to get Product Key.
    Windows Product ID: Failed to get Product ID.
    Windows Product ID Type: 
    Windows License Type: 
    Windows OS version: 6.1.7601.2.00010300.1.0.000
    Download Center code: Retrieving code...
    ID: {09D208A9-DE04-40DA-A0E5-DF3BED43B020}
    Is Admin: No
    AutoDial: 
    Registry: 0x0
    WGA Version: Failed to retireve file version. - 0x80070006
    Signature Type: Unknown.
    Validation Diagnostic: 

    System Scan Data--> 
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    Cache refresh Interval: N/A
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: No
    Version: N/A
    Signatue Type: N/A

    OGA Data-->
    Office Status: 111
    Office Diagnostics: 

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Meggie\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{09D208A9-DE04-40DA-A0E5-DF3BED43B020}</UGUID><Version>1.5.0540.0</Version><OS>6.1.7601.2.00010300.1.0.000</OS><PID/><SID>S-1-5-21-30915605-4165022451-915947842</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5050</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="6"/><Date>20111014000000.000000+000</Date></BIOS><HWID>AD913B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData>   <Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults>  

    Friday, July 12, 2013 7:21 PM

Answers