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Genuine MS Office enterprise 2007 RRS feed

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    Hi

     

    Having problems validating MS Office Enterprise 2007

     

    Did install it originally on laptop (XP), unistalled and now trying!! to run on Desktop (vista)

     

    Thanks

    ---------------------------------------

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-CT8WF-X948R-C3QR3
    Windows Product Key Hash: yuV9YdWLzGe0oSeUhJVKvAcBDic=
    Windows Product ID: 89578-OEM-7332157-00024
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {0864E67D-2386-4DBE-8D24-181D6E425EAA}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Enterprise 2007 - 101 Not Activated
    Microsoft Office Project Standard 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0864E67D-2386-4DBE-8D24-181D6E425EAA}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C3QR3</PKey><PID>89578-OEM-7332157-00024</PID><PIDType>2</PIDType><SID>S-1-5-21-1421071507-3347515366-3058049865</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-MX ACPI BIOS Revision 0602</Version><SMBIOSVersion major="2" minor="5"/><Date>20080201000000.000000+000</Date></BIOS><HWID>F0333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MESHPC</OEMID><OEMTableID>Model PB</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>BCD8F65977286D0</Val><Hash>pDAcTB9NuXrkUbsb9pMc1bWI/i8=</Hash><Pid>81599-872-1802046-65003</Pid><PidType>1</PidType></Product><Product GUID="{91120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/><App Id="BA" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Thursday, July 3, 2008 8:30 PM

Answers

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    Geggs,

     

    Sweet!  We're glad that the issue has been resolved for you.

     

     

    Lori MS

    Friday, July 11, 2008 6:02 PM

All replies

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    Geggs,

     

    Please run IE as Administrator:

     

    Running IE7 as an administrator process (i.e. using the real Vista Administrator login account) will automatically turn off IE7 Protected Mode.

    Also, if you’ve turned off Windows Vista User Account Control (UAC), IE7 will also turn off Protected Mode automatically.

    1) Right-click IE7 shortcut icon in the Quick Launch toolbar and select Run as Administrator, or

    2) Click the Vista Start button, type Internet in the Start Search Vista-Search box, right-click Internet Explorer in Program listing and click the Run as Administrator option, or

    3) Locate “Internet Mode: On” in the IE7 status bar (bottom-right of IE7 window) and double-click on it. Unchecked the check-box for “Enable Protected Mode (Requires restarting Internet Explorer)”

     

    Please try to revalidate at

    http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

    and try to re-validate office again.

     

    I hope this helps,

     

    Lori MS

    Thursday, July 3, 2008 8:50 PM
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    Lori

     

    Many thanks for the reply.  Unfortunately, it has not worked.

     

    I when to the site to re-validate, and it still show as not validated.

     

    When I open Word I an unable to type anything.  Its getting fustraining now.  I cant even validate over the telephone as I dont have any numbers?

     

    Is there anything else I can try?

     

    Many thanks

     

    Geggs

    Saturday, July 5, 2008 2:11 PM
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    Lori

     

    Sorry about this, I mean 'activate' and not 'validate'.

    My problems is Office will not activate, I have lost functionallity on Word/outlook etc

     

    Thanks

     

    Geggs

    Saturday, July 5, 2008 2:49 PM
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    Geggs,

     

    Please go to this website to activate by telephone:

     

    http://support.microsoft.com/kb/326851/en-us

     

    Lori MS

     

    Monday, July 7, 2008 5:58 PM
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    This has now been resolved.  There was a confilct with the MS Office trial on my new pc and the MS Office 2007 disc.  I spoke to tech support and the nice gent remote to my pc, sorted out the registry and installed the full office 2007, he even validated for me.  Excellent service all round.

     

    Take care

     

    Geggs

    Friday, July 11, 2008 7:03 AM
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    Geggs,

     

    Sweet!  We're glad that the issue has been resolved for you.

     

     

    Lori MS

    Friday, July 11, 2008 6:02 PM