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Windows XP Pro non-genuine after uninstall SP3 RRS feed

  • General discussion

  • I bought and installed my copy of windows xp pro w/sp2 in may of 2006 and have had it running ever since (i may have reformatted once, but I can't honestly remember).  It did validate and pass as genuine until I had to uninstall SP3 because of a driver error.  After the un-installation of SP3, I went back to the Windows update site and it said that my copy of Windows was not geniune and something about a VLK.  I have since reinstalled SP3 with no issues, however it still says my copy of windows is not genuine. Here is the output from the MGSDiag.exe program, but i did remove my office details as I there is no issue with it and I am not asking about it.

    Could you please tell me how I can fix this problem and why SP3 would cause my key to now become invalid.

    Thanks,
    Andrew

    Diagnostic Report (1.7.0110.1):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid Product Key

    Validation Code: 8

    Online Validation Code: N/A

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-HPMRF-46KYB-93GTQ

    Windows Product Key Hash: KzD/zQwDXf9vF9eEcWW6h/B+iSE=

    Windows Product ID: 55274-640-4267736-23268

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {23E2A400-03BA-4147-9ED4-F8DFD35C8A97}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.8.31.9

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-171-1

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A

    Version: N/A

     

    WGA Notifications Data-->

    Cached Result: 8

    File Exists: Yes

    Version: 1.8.31.9

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    WGATray.exe Signed By: Microsoft

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    <Version>1.7.0110.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-93GTQ</PKey><PID>55274-640-4267736-23268</PID><PIDType>1</PIDType><SID>S-1-5-21-1292428093-630328440-682003330</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>KM400A-8237</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20041020000000.000000+000</Date></BIOS><HWID>C87035C70184227B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData</GenuineResults> 

     

    Licensing Data-->

    N/A

     

    HWID Data-->

    N/A

     

    OEM Activation 1.0 Data-->

    BIOS string matches: no

    Marker string from BIOS: N/A

    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

     

    OEM Activation 2.0 Data-->

    N/A

     


    Thursday, November 27, 2008 7:23 PM

All replies

  • Blksi66,

    Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program, which would seem to be your situation. 

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Your mgadiag report may show similar Nongenuine results for your Office installation, but because you did not post that part of the report, we cannot say for sure. 

    Please look on the computer's case or in the materials that came with your computer, or with your retail purchase of Windows, to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or for another verison of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key if printed on the CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    If you don't have either a retail or OEM CoA for XP, then your options for resolution include:

    1.  Puchasing a full retail copy of XP at your local store or trusted major online retailer.

    2.  Purchasing an OEM copy of XP at your local store or trusted major online retailer.

    3.  Participating in the Genuine Windows Offer to buy a copy of XP directly from Microsoft.

    4.  Deleting XP and using a different Operating System on the computer, such as Linux.


    If your purchase of nongenuine Windows included what Microsoft would classify as a "high-quality counterfeit" hologrammed CD, Microsoft will replace it with Genuine Windows for free.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, November 28, 2008 5:23 AM