locked
validation failed RRS feed

  • Question

  • i bought my pc with a genuine windows software but am trying to download something from microsoft but validation has failed.  any suggestions please?

    Thursday, October 11, 2007 1:38 PM

Answers

  • Please follow this simple troubleshooting procedure:

    1. Download and install the MGA Diagnostic Tool:
    http://go.microsoft.com/fwlink/?linkid=52012


    2. After running the MGA Diagnostic Tool, click
    on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the
    "WGA Validation Problems" forum and paste the
    results of the WGA Diagnostic Data in a detailed post.
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25


    4. A WGA troubleshooting specialist will analyze the data and
    recommend an appropriate solution.

    Thursday, October 11, 2007 6:51 PM
    Moderator