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Problem - This copy of windows is not genuine? RRS feed

  • Question

  • My computer says that This copy of windows is not genuine.
    I have ran the run the Genuine Diagnostics tool. Please Help.


     
    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-VRCTY-3V3RH-WRMG7
    Windows Product Key Hash: l2HYuM058SkcIU57PqWaCOL7rEU=
    Windows Product ID: 89576-OEM-7332141-00054
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {AC0B76B5-FBBC-463B-91F6-EE928878AD92}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.091208-0542
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AC0B76B5-FBBC-463B-91F6-EE928878AD92}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WRMG7</PKey><PID>89576-OEM-7332141-00054</PID><PIDType>2</PIDType><SID>S-1-5-21-844729432-1702836751-3315536336</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 200</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20070712000000.000000+000</Date></BIOS><HWID>47313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65461</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00146-321-400054-02-2057-6000.0000-2292007
    Installation ID: 020533998711801382781725543505602151501305027293023595
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WRMG7
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJR2sNx0YCHmcmT+iP2uEeYP8vSuLvSVrFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   FX09   
      FACP DELL   FX09   
      HPET DELL   FX09   
      MCFG DELL   FX09   
      SLIC DELL   FX09   
      DMY2 DELL   FX09   
      SSDT PmRef CpuPm


    Monday, February 22, 2010 11:04 PM

Answers

  • I can confirm that Windows has been validated.

    O.k. you have Validated your copy of Vista...did it Validate as Genuine or Non-Genuine?

    If it Validated as Genuine, did the Non-Genuine messaging stop? 
    I use Vista business but this is computer is not associated with any organisation as this computer is used for personal use only.


    In this case, unless you personally have a Volume License Agreement with Microsoft (you would know, it cost allot) then your copy of Office Enterprise 2007 is not licensed to you to use.  Please uninstall it as soon as possible.
    Thursday, February 25, 2010 8:03 PM

All replies

  • Hello hellopanda,


      Your Diagnostic Report is showing Windows as Genuine, so first, go to http://microsoft.com/genuine and click the Validate Windows button. Did it Validate as Genuine or Not?

     A) If Vista Validated as Non-Genuine, please re-run the MGA Diagnostic Report again, but be sure to only run it when Windows is showing the Non-Genuine message and the posted it to this thread.

     B) If Vista Validated as Genuine, could it be that the Non-Genuine message you are seeing are in fact, coming from your copy of Office? The reason I ask is that your copy of Microsoft Office Enterprise 2007 was installed using a Blocked Volume License Key (VLK).  VLK software is not to be sold to consumers, but are designed for large organizations that need 10s 100s or 1000s of Office installs.  In this case the VLK is Blocked.  The organization that has the Volume License Agreement with Microsoft, for this Key, has asked Microsoft to Block it from further use.  Most Likely because the key was either Lost, Stolen or Leaked to the Internet.

    If the organization you belong to provided this copy of Office, please contact the Network Admin or IT Dept. to get the organization's proper Volume License Key.

    Thank you,
    Darin MS
    Tuesday, February 23, 2010 10:08 PM
  • I can confirm that Windows has been validated.

    I use Vista business but this is computer is not associated with any organisation as this computer is used for personal use only.


    Wednesday, February 24, 2010 11:58 AM
  • I can confirm that Windows has been validated.

    O.k. you have Validated your copy of Vista...did it Validate as Genuine or Non-Genuine?

    If it Validated as Genuine, did the Non-Genuine messaging stop? 
    I use Vista business but this is computer is not associated with any organisation as this computer is used for personal use only.


    In this case, unless you personally have a Volume License Agreement with Microsoft (you would know, it cost allot) then your copy of Office Enterprise 2007 is not licensed to you to use.  Please uninstall it as soon as possible.
    Thursday, February 25, 2010 8:03 PM
  • No reply

    Assume issue is resolved.

    Darin MS
    • Proposed as answer by DKSHUKLA Thursday, May 20, 2010 9:28 AM
    Tuesday, March 9, 2010 9:12 PM