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Microsoft Help RRS feed

  • Question

  • Without dispute, it is really my / our fault for too much trust to the local stores, paying them my/our hard earned money for a pre-installed computer and ended up with a counterfeit Windows. Stupid me/us! I/we cannot qualify with the submission of the fake CD as. I said, it was pre-installed. Isn't there any other way I/we can download all the updates from Microsoft?
    Sunday, September 3, 2006 3:09 AM

Answers

  •  hansdinglasan wrote:
    Without dispute, it is really my / our fault for too much trust to the local stores, paying them my/our hard earned money for a pre-installed computer and ended up with a counterfeit Windows. Stupid me/us! I/we cannot qualify with the submission of the fake CD as. I said, it was pre-installed. Isn't there any other way I/we can download all the updates from Microsoft?

    Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:

    http://go.microsoft.com/fwlink/?linkid=52012 

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Sunday, September 3, 2006 3:13 AM
    Moderator