Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Onecare backup configuration fails RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I just installed OneCare with a subscription.

     

    When I try to configure my backup and save I keep getting the mesage " OneCare failed to save the configuration for unknown reasons. Please try again later."

     

    After fifty tries later I don't know what to do a this point and nothing in help is of any use.

     

    Using Windows XP Media edition with all updates and a Lacie 350 GIG external backup (USB connection).

    Saturday, September 20, 2008 9:55 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Ok - I decided I must have a bad installation and uninstalled OneCare this morning - then reinstalled. Everything works just fine now. Smile Smile Smile

    Sunday, September 21, 2008 4:26 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    David in Toronto,

     

    Thank you for visiting the Live OneCare program forum. I am curious is the backup drive letter is the same in My Computer as it is under the configuration. Check that and post back.

     

    Rick, MS

    Sunday, September 21, 2008 3:51 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    That's a good try Rick and thanks - I would not have thought to confirm that although in my mind it seemed to be right.

     

    On checking they are both the same although in OneCare it is (F:\) while in My Computer it is simply (FSmile

     

    David

    Sunday, September 21, 2008 4:21 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Ok - I decided I must have a bad installation and uninstalled OneCare this morning - then reinstalled. Everything works just fine now. Smile Smile Smile

    Sunday, September 21, 2008 4:26 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    David in Toronto,

     

    Glad to hear you are up and running fine now.

     

    Thank you for visiting the Live OneCare program forum.

     

    Rick, MS

    Sunday, September 21, 2008 6:34 PM
    Moderator