Answered by:
windows genuine advantage validation tool KB892130 problems

Question
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Wednesday, April 30, 2008 7:16 PM
Answers
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Please visit the Microsoft Genuine Advantage Diagnostic Site:
http://www.microsoft.com/genuine/diag/
Wednesday, April 30, 2008 7:57 PMModerator -
I replied to your other post.
Thank you,
Stephen Holm, MS
- Proposed as answer by Stephen Holm Wednesday, July 23, 2008 5:28 PM
Tuesday, July 22, 2008 8:33 PM
All replies
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Please visit the Microsoft Genuine Advantage Diagnostic Site:
http://www.microsoft.com/genuine/diag/
Wednesday, April 30, 2008 7:57 PMModerator -
Saturday, May 24, 2008 5:18 AM
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pleas cheke my windowsTuesday, July 8, 2008 6:14 PM
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Wednesday, July 9, 2008 12:48 AM
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Carey Frisch wrote: Please visit the Microsoft Genuine Advantage Diagnostic Site:
http://www.microsoft.com/genuine/diag/
Wednesday, July 9, 2008 12:48 AM -
massage field is manualWednesday, July 9, 2008 12:49 AM
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rvohm wrote: Wednesday, July 9, 2008 12:49 AM -
I'm having this problem as well, I think. According to Add/Remove programmes the validation tool is already installed but when I use Microsoft or Windows update the same GV tool is downloaded and then fails to install.
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {68849A18-A865-4292-994B-02FB589673D5}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-171-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{68849A18-A865-4292-994B-02FB589673D5}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-507921405-1960408961-839522115</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 200</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20080131000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2AB43C2F0184C07B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>3111C43F86FDD02</Val><Hash>d1HiLcQ1R6U9h31hkNnULz26MhA=</Hash><Pid>73931-641-6146477-57814</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>Thursday, July 10, 2008 10:58 AM -
derigu wrote: Tuesday, July 22, 2008 4:12 AM -
I replied to your other post.
Thank you,
Stephen Holm, MS
- Proposed as answer by Stephen Holm Wednesday, July 23, 2008 5:28 PM
Tuesday, July 22, 2008 8:33 PM -
I am having the same problem. This is causing me additional hardware problems. I have no clue how to get around this. HELP
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
Windows Product ID: 76477-OEM-2111907-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {ADEF9C14-6C6A-4C6E-8A30-7DAF550AC95C}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.5.530.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Basic 2007 - 100 Genuine
Microsoft Office Outlook 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 101 Not Activated
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-171-1_672A8F41-385-80004005_672A8F41-254-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-395-80004005_672A8F41-254-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ADEF9C14-6C6A-4C6E-8A30-7DAF550AC95C}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2475575672-4133623278-2737185766</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 755 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="5"/><Date>20080219000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>5FB93E970184407A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Optiplex 755</name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0013-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic 2007</Name><Ver>12</Ver><Val>41453C1BC0BEDB2</Val><Hash>qHH++hUvy5xIPpTe8BKkahbOMCw=</Hash><Pid>89445-OEM-6472925-97961</Pid><PidType>4</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>AC662FCAE4270C</Val><Hash>LtFPYH3HfTBtQzb5a0EVbmuvj7c=</Hash><Pid>81610-902-4770802-62126</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>AFDCD9F007CCDAE</Val><Hash>9ci6ko62EQYiT+cbFbM+tOQ3Jl4=</Hash><Pid>81602-OEM-6872775-16594</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="101"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>Wednesday, July 23, 2008 6:27 PM -
If you are having an issue with Windows Update, try the following tool:
Automatic Updates and WindowsUpdate Reset tool
http://www.codeplex.com/aureset
Please note: I am not a Microsoft employee...only a voluntary forum contributor.Wednesday, July 23, 2008 7:42 PMModerator -
Tuesday, September 7, 2010 10:16 AM