CRM-Service Scheduling-User Working Hours RRS feed

  • Question

  • Hi All


    I have a problem while setting the user working hours.


    After entering and saving the working hours for a user,the same is not getting displayed in the Monthly View Tab.


    I have entered a time of   9 Am To 6 Pm as  the working hour for a user.

    But  in the monthly View tab the time displayed is 6.30 Pm to 3.30 Am .Along with the time the word "Cross day"s getting displayed twice for each and every day block.


    Can any one throw light on this problem and its soluiton.Also I would like to know the meaning of the word "Cross Day".





    Thursday, July 19, 2007 3:15 PM


  • S.Nagaraj,
    Is the time zone set up when defining the work hours the same as the time zone specified for the user in their own personal options (General tab)? If they were sufficiently different then you might get this kind of issue I guess.


    Friday, August 24, 2007 10:05 AM