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    SO NOW I AM WITH OUT PROTECTION BECAUSE NO ONE CAN RESOLVE A SIMPLE ISSUE?THE WINDOWS LIVE ONECARE SHOWS MY SUBSCRIPTION IS NO LONGER ACTIVE.WHAT GREAT SERVICE THIS IS TO PURCHASE A PRODUCT AND NOT HAVE ANY RELIABLE SUPPORT TO RESOLVE ISSUES.WELL I CAN SEE THAT NORTON IS A FAR SUPERIOR PRODUCT I NEVER EVER HAD A PROBLEM WITH THEM.I ONLY WENT WITH THIS DUE TO A FREIND SAYING HOW GOOD IT IS.WELL ALL I HAVE SEEN IS THE TRASH SIDE OF MICROSOFT.I WILL NEVER RECOMEND THIS PRODUCT TO ANYONE I WILL TELL THEM ALL WHAT I HAVE GONE THRU AND HOW LITTLE SUPPORT I GOT IN 3 DAYS OF TRYING TO CONTACT SOMEONE.
    Monday, December 3, 2007 1:54 AM

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    You were given instruction on how to contact support. I've sent you an email at the address in your profile that has not bounced back to me. This forum is for peer to peer discussion of OneCare. When we know how to fix an issues, we can help. When we don't know the solution, you need to contact OneCare support.

    If you did not get my email, send *me* an email at sboots@mvps.org and I'll reply to it - if not tonight, then some time tomorrow. I, and the other moderators and members of this forum, are volunteers.

    -steve

     

    Monday, December 3, 2007 2:25 AM
    Moderator