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Tune up completes and after file back up returns with the same message: Tune up has not run in 5 weeks and needs to run.

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I receive the message of not running in 5 weeks minutes after running it. My condition drops from same(green) to caution (yellow). This problem started today 10/1/08 and has been ongoing with tune up run no less than 8 times including a full scan of my computer.

Thursday, October 2, 2008 12:15 AM

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Since you've already run Tune-up multiple times without solving it, I'd do the following:

1. check the PC date and time

2. Modify the tune-up schedule to run it at a future date

3. Reset the OneCare database with this tool:

http://www.microsoft.com/downloads/details.aspx?FamilyID=4bc2594b-95ab-4235-b5b8-41656b38480f&DisplayLang=en

Note that using this will require you to reconfigure settings for OneCare including backups, schedules, and firewall exceptions.

If none of these help, please contact support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Thursday, October 2, 2008 2:30 PM

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