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Windows xp activation issue ran MGA DIAG with results below. Thank you for help RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-MC4VM-QY6XY-R38TB
    Windows Product Key Hash: NejBPSIaVI2Pvbhwzbcr7VceLkU=
    Windows Product ID: 76487-OEM-2211906-02960
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {47F51BCE-1890-4709-AA9F-E4951711D5C6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-800700ea_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-800700ea_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{47F51BCE-1890-4709-AA9F-E4951711D5C6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-R38TB</PKey><PID>76487-OEM-2211906-02960</PID><PIDType>2</PIDType><SID>S-1-5-21-1177238915-1085031214-1801674531</SID><SYSTEM><Manufacturer>-</Manufacturer><Model>N/A                                            </Model></SYSTEM><BIOS><Manufacturer>COMPAL          </Manufacturer><Version>1.16</Version><SMBIOSVersion major="2" minor="4"/><Date>20071231000000.000000+000</Date><SLPBIOS>TOSHIBA,TOSHIBA,TOSHIBA,TOSHIBA</SLPBIOS></BIOS><HWID>21023B370184006B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Toshiba</name><model>.</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: FD9C:Semp Toshiba Informatica Ltda|8CD9:Systemax Manufacturing|FD9C:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: TOSHIBA,TOSHIBA,TOSHIBA,TOSHIBA

    OEM Activation 2.0 Data-->
    N/A

     

    Monday, August 16, 2010 7:18 PM

Answers

  • Hello ME_U,

    Your Systemax computer has a Toshiba OEM SLP license for XP installed and that was done using the generic non-activatable Windows XP Pro product key that can be used for a "keyless installation" with XP Pro SP3.

    You will not be able to activate the installation as it stands now.

    Your options at the moment:

    1.  Do a clean installation of XP Home (which the computer is still licensed for as it still has the XP Home CoA affixed to it) using the Recovery/Reinstallation disc that came with the computer.

    2.  Do a clean installation of XP Home using a genuine Microsoft Windows XP Home Edition hologrammed installation disc.  These discs have "For distribution with a new PC.  Fr product support, contact the manufacturer of your PC." embedded in the hologram in the upper left quadrant.  Use the product key printed on the computer's XP Home CoA.  After installation, do a telephonic activation rather than an automated online activation.

    3.  Go to www.microsoft.com/genuine and click on Validate Windows.  When Validation fails, follow the prompts to purchase a WGA Kit for Windows XP Pro.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Thursday, August 19, 2010 9:01 PM
    Tuesday, August 17, 2010 12:54 PM

All replies

  • Hello ME_U,

    Please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, August 16, 2010 10:45 PM
  • XP home SI

    x12-51823

    This is a systemax laptop

    Tuesday, August 17, 2010 12:08 PM
  • Hello ME_U,

    Your Systemax computer has a Toshiba OEM SLP license for XP installed and that was done using the generic non-activatable Windows XP Pro product key that can be used for a "keyless installation" with XP Pro SP3.

    You will not be able to activate the installation as it stands now.

    Your options at the moment:

    1.  Do a clean installation of XP Home (which the computer is still licensed for as it still has the XP Home CoA affixed to it) using the Recovery/Reinstallation disc that came with the computer.

    2.  Do a clean installation of XP Home using a genuine Microsoft Windows XP Home Edition hologrammed installation disc.  These discs have "For distribution with a new PC.  Fr product support, contact the manufacturer of your PC." embedded in the hologram in the upper left quadrant.  Use the product key printed on the computer's XP Home CoA.  After installation, do a telephonic activation rather than an automated online activation.

    3.  Go to www.microsoft.com/genuine and click on Validate Windows.  When Validation fails, follow the prompts to purchase a WGA Kit for Windows XP Pro.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Thursday, August 19, 2010 9:01 PM
    Tuesday, August 17, 2010 12:54 PM