locked
is it ok to uninstall old CRM Outlook client Rollup? RRS feed

  • Question

  • I noticed that I have many old rollups installed 1, 2, 3, 5, 6. It seems related to this error message: Only items in the default Microsoft Outlook store can be promoted to Microsoft dynamics CRM.

    Is it ok to uninstall those old but keep the latest RU8 only?

    Thx

    Thursday, July 19, 2012 3:18 PM

Answers

  • Do not remove them. 

    "In most cases, you should not have to remove an update rollup. Although, you can typically uninstall Microsoft Dynamics CRM update rollups after they are applied, some update rollups cannot be uninstalled." 

    Some updates cannot be uninstalled. Please refer to: 

    http://technet.microsoft.com/en-us/library/hh699658.aspx

    • Proposed as answer by MaximeFortier Tuesday, July 24, 2012 2:25 PM
    • Marked as answer by Guangming Tuesday, July 24, 2012 7:21 PM
    Tuesday, July 24, 2012 2:25 PM