Cosing windows live account/ due to un aoutrized billing RRS feed

  • Question


    To whom it may concern: I have try all diferrent phone #s but have not one resolved.Now l notice that l have beeing paying for a service that is not used and with no phisical paperwork to autorized this charges it is at must imperative to close windwos live ASAP


    Please send me a notice or Real Phone Numbers to make a contact with someone in regard to closing this existing account. Perhapps it was done because of the name we chose wilmaproperties at the begining we where doing a bussines but we never make it and we forgot to take it off.this computer is use only at home and its not a business.


    Please E-Mail to wilsonfeliciano1@verizon.net or wilmaproperties@verizon.ne


    Thank you Wilson Feliciano

    Tuesday, September 9, 2008 3:01 PM


  • I just found your post in the off topic folder of the forum and have moved it to the General folder, assuming that you mean that you have a Windows Live OneCare subscription that you no longer want to pay for and have just been charged for renewal. If that is the case, you need to contact customer service:

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2


    You may need to use email support as  "trial user" since you are no longer using OneCare and your subscription might not be able to be validated.


    Thursday, September 11, 2008 4:43 PM