Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
CRM 4.0 Knowledge Base Search Issues RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I have installed CRM 4.0 on to outlook but once i have created the aticles the searchfunction on knowledge base doesnt find any articles  created, regardless of what you search i can only search via Article Reference, have i missed anything or anything i can try to resolve this issue.

    Tuesday, June 9, 2009 12:07 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Hi,

    wich version of SQL-Server do you use for the crm? The fulltext catalog was generatet periodically and you have to wait, that the sql-server has updated the fulltext catalog.
    Viele Grüße

    Michael Sulz
    axcentro GmbH
    • Proposed as answer by Michael Sulz Wednesday, June 10, 2009 11:25 AM
    • Marked as answer by Donna EdwardsMVP Wednesday, July 15, 2009 1:52 PM
    Wednesday, June 10, 2009 11:25 AM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    You've approved and published the articles yes?

    Leon Tribe
    Want to hear me talk about all things CRM? Check out my blog
    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/
    • Proposed as answer by Leon TribeMVP Tuesday, June 9, 2009 12:55 PM
    Tuesday, June 9, 2009 12:55 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hi,

    wich version of SQL-Server do you use for the crm? The fulltext catalog was generatet periodically and you have to wait, that the sql-server has updated the fulltext catalog.
    Viele Grüße

    Michael Sulz
    axcentro GmbH
    • Proposed as answer by Michael Sulz Wednesday, June 10, 2009 11:25 AM
    • Marked as answer by Donna EdwardsMVP Wednesday, July 15, 2009 1:52 PM
    Wednesday, June 10, 2009 11:25 AM