Hi,
Initially I was getting the saying "unauthorized change was made to Windows. Reduced functionality", something like that during logon, two days back. Now I am getting the error(error: 0xC004D401 - The security processor reported a system file
mismatch error) after I have logged on. I have also connected the internet. I am pasting the error message from Microsoft Genuine Advantage Diagnostic tool here. Please help.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-VFWRT-JGH7R-R933G
Windows Product Key Hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0=
Windows Product ID: 89587-OEM-7332132-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: {BA6453B6-4F18-4FCB-A8E8-283FC740E543}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000009
Build lab: 6000.vista_gdr.100218-0019
TTS Error: K:20110810150430539-M:20110820211134298-
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BA6453B6-4F18-4FCB-A8E8-283FC740E543}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R933G</PKey><PID>89587-OEM-7332132-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3724630739-3596579328-2423770572</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
Pavilion dv6500 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071003000000.000000+000</Date></BIOS><HWID>61333507018400FA</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India
Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product
GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>84B9C24ED082586</Val><Hash>tyiZ/dcb+zqWe0jHG65uncl8TX8=</Hash><Pid>89388-707-0366501-65785</Pid><PidType>14</PidType></Product><Product
GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="100"/><App
Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 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
Licensing Data-->
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Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OgAAAAEABgABAAEAAQABAAAAAwABAAEA6GF6gtZVPF7WdXB6kiQso0aDhKyo+/L0VCaofTCXrFYqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 30D2
FACP HP 30CC
HPET HP 30D2
BOOT HP 30D2
MCFG HP 30D2
TMOR HP 30CC
APIC HP 30D2
SLIC HPQOEM SLIC-MPC
SSDT HP 30D2
SSDT HP 30D2
SSDT HP 30D2
SSDT HP 30D2
Regards,
Arun
