none
error: 0xc004d401

    Question

  • Hi,

    Initially I was getting the saying "unauthorized change was made to Windows. Reduced functionality", something like that during logon, two days back.  Now I am getting the error(error: 0xC004D401 - The security processor reported a system file mismatch error) after I have logged on.  I have also connected the internet.  I am pasting the error message from Microsoft Genuine Advantage Diagnostic tool here.  Please help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-VFWRT-JGH7R-R933G
    Windows Product Key Hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0=
    Windows Product ID: 89587-OEM-7332132-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: {BA6453B6-4F18-4FCB-A8E8-283FC740E543}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error: K:20110810150430539-M:20110820211134298-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BA6453B6-4F18-4FCB-A8E8-283FC740E543}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R933G</PKey><PID>89587-OEM-7332132-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3724630739-3596579328-2423770572</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6500 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23     </Version><SMBIOSVersion major="2" minor="4"/><Date>20071003000000.000000+000</Date></BIOS><HWID>61333507018400FA</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>84B9C24ED082586</Val><Hash>tyiZ/dcb+zqWe0jHG65uncl8TX8=</Hash><Pid>89388-707-0366501-65785</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    千牣灩⁴牅潲㩲圠湩潤獷匠牣灩⁴潈瑳愠捣獥⁳獩搠獩扡敬⁤湯琠楨⁳慭档湩⹥䌠湯慴瑣礠畯⁲摡業楮瑳慲潴⁲潦⁲敤慴汩⹳਍

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAQABAAAAAwABAAEA6GF6gtZVPF7WdXB6kiQso0aDhKyo+/L0VCaofTCXrFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      30D2   
      FACP   HP      30CC   
      HPET   HP      30D2   
      BOOT   HP      30D2   
      MCFG   HP      30D2   
      TMOR   HP      30CC   
      APIC   HP      30D2   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   HP      30D2   
      SSDT   HP      30D2   
      SSDT   HP      30D2   
      SSDT   HP      30D2   


    Regards,

    Arun

    Saturday, August 20, 2011 4:17 PM

Answers

  • "cresarun" wrote in message news:d4842f6c-8ff1-4908-855a-80d09f7ece52...

    Hi,

    Initially I was getting the saying "unauthorized change was made to Windows. Reduced functionality", something like that during logon, two days back.  Now I am getting the error(error: 0xC004D401 - The security processor reported a system file mismatch error) after I have logged on.  I have also connected the internet.  I am pasting the error message from Microsoft Genuine Advantage Diagnostic tool here.  Please help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-VFWRT-JGH7R-R933G
    Windows Product Key Hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0=
    Windows Product ID: 89587-OEM-7332132-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: {BA6453B6-4F18-4FCB-A8E8-283FC740E543}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error: K:20110810150430539-M:20110820211134298-

     

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6500 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23     </Version><SMBIOSVersion major="2" minor="4"/><Date>20071003000000.000000+000</Date></BIOS

    Licensing Data-->
    千牣灩⁴牅潲㩲圠湩潤獷匠牣灩⁴潈瑳愠捣獥⁳獩搠獩扡敬⁤湯琠楨⁳慭档湩⹥䌠湯慴瑣礠畯⁲摡業楮瑳慲潴⁲潦⁲敤慴汩⹳਍

     


    Regards,

    Arun

     
    Please see the advice in the Note to Avast users post here....


    http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8

    You should also scan your system using Malwarebytes Anti-Malware (www.malwarebytes.org - do NOT enable the resident scanner when you install it)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, August 23, 2011 8:29 PM
    • Marked as answer by Darin Smith MS Wednesday, August 31, 2011 9:01 PM
    Saturday, August 20, 2011 4:58 PM
    Moderator