none
Please help resolve

    Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {1616D8A1-D9A3-4938-B9DA-A3E8860D00F5}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.5.708.0
    Signed By: N/A, hr = 0x80096010
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120824-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 112 License Store Error
    Microsoft Office Professional Plus 2007 - 112 License Store Error
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_63BB5E84-186-80070005_16E0B333-89-80070005_B4D0AA8B-1029-80070005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1616D8A1-D9A3-4938-B9DA-A3E8860D00F5}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1563107590-108828027-2189459138</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GN553AA-ABA m9040n</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20070920000000.000000+000</Date></BIOS><HWID/><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>112</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>112</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>8FFEF535F68E586</Val><Hash>XWA/M5H4u/wW524RdSCjDvS8LD8=</Hash><Pid>89409-707-5436962-65547</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="112"/><App Id="16" Version="12" Result="112"/><App Id="18" Version="12" Result="112"/><App Id="19" Version="12" Result="112"/><App Id="1A" Version="12" Result="112"/><App Id="1B" Version="12" Result="112"/><App Id="44" Version="12" Result="112"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Tuesday, January 29, 2013 3:55 PM

Answers

  • Your report is incomplete - but from what is there, there appears to be no problem.

    Please describe the symptoms you are seeing, and post a complete report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, January 30, 2013 8:22 AM
    Moderator