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Inline Look Up columns doesn't match Default Look Up view columns Dynamics CRM 2013 RRS feed

  • Question

  • Hi,

    The default view for the "Primary Contact" look up field in an Account form is "Contacts Lookup View". I have modified the Contact Lookup view to just 2 columns "Full Name" & "Account Name". I published  the changes. When I open up the account record and do the lookup in the Primary Contact field, I see Full Name, Account Name, and Fax in inline menu. When I click "Look up More Records", the pop up window shows the "Contacts Lookup View" select and with view has only 2 columns - Full Name & Account Name. I am not sure how the Fax field is appearing in the inline menu. Does anyone have any solution to fix this? I think this could be MS bug.

    Thanks for ideas and suggestions!

    Monday, January 13, 2014 8:14 PM

All replies

  • Hi

    Check contact entity Views for Contact Associated View and edit the columns as your requirement.

    Hope this helps..

    Tuesday, January 14, 2014 7:25 AM
  • Hi,

    The inline view should also reflect the view fields which are present in the Lookup view.

    Republish your customizations and force refresh your internet explorer page by Ctrl + F5. Otherwise clear the cache of your browser.

    For more information you may refer this link.

    I hope this resolves your issue.

    Thanks & Regards,


    Anubhav Bajpai


    • Edited by Anubhav Bajpai Tuesday, January 14, 2014 9:32 AM Link added.
    Tuesday, January 14, 2014 8:56 AM
  • Hi,

    Thanks for the reply. I couldn't find any Contact's associated view that has the "Fax" column.

    Hi Anubhav,

    Thanks for the reply as well. I cleared the cache and did CTRL + F5 yet didn't work. However, the inline view matches the columns in the look up view for other entities but contact.

    Tuesday, January 14, 2014 9:59 PM