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  • Question

  • Where can I find the connection between activities in Outlook (task, appointment, email etc.) and the same activities in CRM? How IDs from both sides are created and stored?
    Monday, January 18, 2010 9:12 AM

Answers

  • Maybe too late for the original poster, but for reference the conenction is stored in custom fields in the Outlook item. The main Outlook fields are:
    crmid = activityid of CRM entity
    crmObjectTypeCode = ObjectTypeCode of CRM entity
    crmRegardingId
    CrmRegardingObjectType


    Microsoft CRM MVP - http://mscrmuk.blogspot.com  http://www.excitation.co.uk
    • Proposed as answer by Dave Gottlieb Friday, February 19, 2010 6:26 PM
    • Marked as answer by Jim Glass Jr Friday, February 19, 2010 9:07 PM
    Friday, February 19, 2010 6:24 PM
    Moderator

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