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Vista suddenly not genuine RRS feed

  • Question

  • I have just been informed that my 2 year old copy of vista is not genuine.  This followed a recent update and a change from microsoft keyboard to a silvercrest keyboard.  MGA diagnostics tool reports:

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FBTF7-8QRG4-G749K
    Windows Product Key Hash: lNEebXww7HB+a7GP5URkleo/d0E=
    Windows Product ID: 89578-OEM-7304124-89235
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {4C33B7B7-EEDB-4CB0-AE87-31B1B8E348BA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4C33B7B7-EEDB-4CB0-AE87-31B1B8E348BA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G749K</PKey><PID>89578-OEM-7304124-89235</PID><PIDType>3</PIDType><SID>S-1-5-21-3547326303-3344881994-2992052866</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7369</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20070802000000.000000+000</Date></BIOS><HWID>7B330500010000F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>5F237A9CD88CD04</Val><Hash>5EOMthrUSf09AkoNw3cvUA9vAKA=</Hash><Pid>73931-642-8911531-57787</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   080207  APIC1152
      FACP   080207  FACP1152
      MCFG   080207  OEMMCFG
      OEMB   080207  OEMB1152


    I have searched similar threads and tried several fixes but to no avail. 

    Monday, January 3, 2011 3:35 PM

Answers

  • Got the blue icon  -  got the blue icon - I'm legal again  whoopee only 3 days hard work and I've done it.  I ran Iolo System Mechanic registry revitalizer - - rebooted and error 0X8007000D disappeared.  I know we are working in different time zones (UK US) so thank you after you've had your breakfast coffee.  Thanks

    • Marked as answer by Darin Smith MS Thursday, January 6, 2011 11:37 PM
    Thursday, January 6, 2011 4:57 PM

All replies

  • "jansellsbond" wrote in message news:d537022c-b4fb-45db-834b-46d83c1b3a27...

    I have just been informed that my 2 year old copy of vista is not genuine.  This followed a recent update and a change from microsoft keyboard to a silvercrest keyboard.  MGA diagnostics tool reports:

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FBTF7-8QRG4-G749K
    Windows Product Key Hash: lNEebXww7HB+a7GP5URkleo/d0E=
    Windows Product ID: 89578-OEM-7304124-89235
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.


    I have searched similar threads and tried several fixes but to no avail. 


    Your Licensing Store may be corrupted -
    Please try the below steps to recreate the Store with the correct data.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
        (note - if you get an error saying that the file already exists, use the name tokens.bar2)
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.
     
     
    Then go to the Validation site, and attempt to validate Windows
    www.microsoft.com/genuine/validate
     
    Run a new MGADiag report, and post back

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 3, 2011 4:50 PM
    Moderator
  • Thanks Noel but thi is one of the remedies that I have already tried.  I will try it again though.  The Illegetim have certainly been carborunduming me though. :)
    Wednesday, January 5, 2011 11:04 AM
  • No.  Exactly the same error code after I type in my (Genuine) product code.  The wizard runs for about 5 seconds and then reports the following error:  0X8007000D

    then after complete startup the black screen, Windows Vista (TM) Build 6002 This copy of windows is not genuine.

     

    If I run the phone to register wizard there are no numbers populating the 9 slots and even the human assistant is unble to asist. 

     

    Any further help would be much appreciated. 

    Wednesday, January 5, 2011 11:24 AM
  • Another thng:

    If I go on to the windows validation site at:

    www.microsoft.com/genuine/validate

    it stays on this page for just one second then skips to a Bing search pge.  No amount of "back" b utton will make it stay for more than a second.

    Wednesday, January 5, 2011 11:37 AM
  • "jansellsbond" wrote in message news:d2548992-7ce7-4e58-93f0-4e938c9d244b...

    Another thng:

    If I go on to the windows validation site at:

    www.microsoft.com/genuine/validate

    it stays on this page for just one second then skips to a Bing search pge.  No amount of "back" b utton will make it stay for more than a second.


    This sounds like a proxy, or firewall problem. - or you have malware present.
    First, reset the Security settings in Internet Options to default - try the link again.
    If that doesn't work, check whether you have a proxy server set up in Internet Options>Connections>LAN Settings. If you do - is it one that you know about , or not?
    What AV/Security software are you running?
    Have you EVER had Norton or McAfee installed on that machine?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, January 5, 2011 12:14 PM
    Moderator
  • Tanks again Noel but no go I am afraid.

    I removed the Windows Firwall, removed protected mode and set security levels to medium. 

    I ran the link above to validate and was directed in one second to:

    http://search.microsoft.com/?mkt=en-gb

    before I could agree to active x I presume.

    I have scanned the system with "Superantispyware" and "Malwarebytes" both with up to date signatures and again with Microsoft Security Essentials (not updated of course because it thinks I am running an illegal Vista).  No malware detected by any of them. 

    I did once have McAfee on this machine but it was removed in January 08 when the free trial ran out. (this pc with legal version of Vista is a lot older than I remembered but that is just me getting old!) No current virus protection other than those stated here. 

    The product key  shown above in the Diagnostic Report (1.9.0027.0): (last 3 groups) is the one I have from the OEM vendors.

     

    Wednesday, January 5, 2011 4:18 PM
  • "jansellsbond" wrote in message news:be92f1b9-c5d6-413c-8054-698a10908fd2...

    Tanks again Noel but no go I am afraid.

    I removed the Windows Firwall, removed protected mode and set security levels to medium. 

    I ran the link above to validate and was directed in one second to:

    http://search.microsoft..com/?mkt=en-gb

    before I could agree to active x I presume.

    I have scanned the system with "Superantispyware" and "Malwarebytes" both with up to date signatures and again with Microsoft Security Essentials (not updated of course because it thinks I am running an illegal Vista).  No malware detected by any of them. 

    I did once have McAfee on this machine but it was removed in January 08 when the free trial ran out. (this pc with legal version of Vista is a lot older than I remembered but that is just me getting old!) No current virus protection other than those stated here. 

    The product key  shown above in the Diagnostic Report (1.9.0027.0): (last 3 groups) is the one I have from the OEM vendors.

     


    Hmmm - what did you have between McAfee and MSE??
    run the McAfee removal tool anyhow - it may remove a blockage.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, January 5, 2011 9:14 PM
    Moderator
  • Hi Noel. I ran the above removal tool and rebooted.  I went through the usual stages to validate and it was just the same. 

    I also ran the The Microsoft Windows Malicious Software Removal Tool overnight.  It found nothing harmful on my system.

    I dabbled with AVG between Mcafee and MSE.  It slowed the system enormously.  I wash my hands before handling the mouse or keyboard and cross my fingers when accessing any new website.  I made the mistake of following some of the links associated with your name tag:  3 toed.  Was that your foot?

    Jansellsbond

    Thursday, January 6, 2011 8:50 AM
  • Yep :/ - there are enough warnings about the content there!

    YOu should run the AVG removal tool as well - http://www.avg.com/us-en/download-tools

    (use the 32-bit or 64-bit version, depending)

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, January 6, 2011 9:13 AM
    Moderator
  • Yeah.  Read the warnings - ignored them.  Brave man posting pictures. Thanks. Salutary experience.  I wish you a speedy recovery.

     

    I followed your suggestion with the AVG tool.  Rebooted.  Same problem though. 

     

    I requested support from the system manufacturer (Eclipse UK) hoping they may have a BIOS upgrade but no reply (The system is well out of warranty so I won't hold my breath for a reply.   

    (Copy of email text:

    Hi
     
    (Your Eclipse Computers system order request (i282552))
     
    I know this is a long shot but I bought this system from you 03/09/2007 which until a few days go performed beautifully.  I now have a problem in that it insists that my copy of Vista is not legal.  I think this may be a problem with the BIOS.  Motherboard is:
     
    Possible causes may have been a scheduled Vista update, a replaced Microsoft keyboard and mouse supplied as they were getting unreliable, the computer freezing (No I mean freezing as it experienced temperature of about -5C.)
     
    Can you tell me if there is a BIOS upgrade for this motherboard that may jolt it into recognising my Vista?
     
     
     
    Yours
     

    John Ansell))

     

     

    Is  BIOS valid for OA 2.0: yes, but no SLIC table significant here?

     

     

    Thursday, January 6, 2011 10:18 AM
  • Got the blue icon  -  got the blue icon - I'm legal again  whoopee only 3 days hard work and I've done it.  I ran Iolo System Mechanic registry revitalizer - - rebooted and error 0X8007000D disappeared.  I know we are working in different time zones (UK US) so thank you after you've had your breakfast coffee.  Thanks

    • Marked as answer by Darin Smith MS Thursday, January 6, 2011 11:37 PM
    Thursday, January 6, 2011 4:57 PM
  • "jansellsbond" wrote in message news:45c50d3c-d79d-4fe1-bf90-18e14a1ec7bc...

    Got the blue icon  -  got the blue icon - I'm legal again  whoopee only 3 days hard work and I've done it.  I ran Iolo System Mechanic registry revitalizer - - rebooted and error 0X8007000D disappeared.  I know we are working in different time zones (UK US) so thank you after you've had your breakfast coffee.  Thanks


    Normally I'd kill people who run registry cleaners - but well done!
    Please email me your iolo backup file - I'd like to take a look at what it did - you can use the email address on my website, or ngs_AT_crashfixpc.co.uk (make the appropriate changes)
     
    (BTW - I'm in the UK too <g>)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, January 6, 2011 5:55 PM
    Moderator
  • Thanks again.  Will do as requested.

    Friday, January 7, 2011 8:20 AM