Vista suddenly not genuine

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  "jansellsbond" wrote in message news:d537022c-b4fb-45db-834b-46d83c1b3a27...

  I have just been informed that my 2 year old copy of vista is not genuine.  This followed a recent update and a change from microsoft keyboard to a silvercrest keyboard.  MGA diagnostics tool reports:

   

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-FBTF7-8QRG4-G749K
  Windows Product Key Hash: lNEebXww7HB+a7GP5URkleo/d0E=
  Windows Product ID: 89578-OEM-7304124-89235
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  

  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.

  
  I have searched similar threads and tried several fixes but to no avail. 

  
  

  Your Licensing Store may be corrupted -

  Please try the below steps to recreate the Store with the correct data.
   
  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
      (note - if you get an error saying that the file already exists, use the name tokens.bar2)
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice.
  12) You may be required to enter the Product Key and/or Activate.
   
   
  Then go to the Validation site, and attempt to validate Windows
  www.microsoft.com/genuine/validate
   
  Run a new MGADiag report, and post back

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, January 3, 2011 4:50 PM

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  Thanks Noel but thi is one of the remedies that I have already tried.  I will try it again though.  The Illegetim have certainly been carborunduming me though. :)

  Wednesday, January 5, 2011 11:04 AM
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  No.  Exactly the same error code after I type in my (Genuine) product code.  The wizard runs for about 5 seconds and then reports the following error:  0X8007000D

  then after complete startup the black screen, Windows Vista (TM) Build 6002 This copy of windows is not genuine.

   

  If I run the phone to register wizard there are no numbers populating the 9 slots and even the human assistant is unble to asist. 

   

  Any further help would be much appreciated. 

  Wednesday, January 5, 2011 11:24 AM
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  Another thng:

  If I go on to the windows validation site at:

  www.microsoft.com/genuine/validate

  it stays on this page for just one second then skips to a Bing search pge.  No amount of "back" b utton will make it stay for more than a second.

  Wednesday, January 5, 2011 11:37 AM
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  "jansellsbond" wrote in message news:d2548992-7ce7-4e58-93f0-4e938c9d244b...

  Another thng:

  If I go on to the windows validation site at:

  www.microsoft.com/genuine/validate

  it stays on this page for just one second then skips to a Bing search pge.  No amount of "back" b utton will make it stay for more than a second.

  
  

  This sounds like a proxy, or firewall problem. - or you have malware present.

  First, reset the Security settings in Internet Options to default - try the link again.

  If that doesn't work, check whether you have a proxy server set up in Internet Options>Connections>LAN Settings. If you do - is it one that you know about , or not?

  What AV/Security software are you running?

  Have you EVER had Norton or McAfee installed on that machine?

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, January 5, 2011 12:14 PM

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  Tanks again Noel but no go I am afraid.

  I removed the Windows Firwall, removed protected mode and set security levels to medium. 

  I ran the link above to validate and was directed in one second to:

  http://search.microsoft.com/?mkt=en-gb

  before I could agree to active x I presume.

  I have scanned the system with "Superantispyware" and "Malwarebytes" both with up to date signatures and again with Microsoft Security Essentials (not updated of course because it thinks I am running an illegal Vista).  No malware detected by any of them. 

  I did once have McAfee on this machine but it was removed in January 08 when the free trial ran out. (this pc with legal version of Vista is a lot older than I remembered but that is just me getting old!) No current virus protection other than those stated here. 

  The product key  shown above in the Diagnostic Report (1.9.0027.0): (last 3 groups) is the one I have from the OEM vendors.

   

  Wednesday, January 5, 2011 4:18 PM
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  "jansellsbond" wrote in message news:be92f1b9-c5d6-413c-8054-698a10908fd2...

  Tanks again Noel but no go I am afraid.

  I removed the Windows Firwall, removed protected mode and set security levels to medium. 

  I ran the link above to validate and was directed in one second to:

  http://search.microsoft..com/?mkt=en-gb

  before I could agree to active x I presume.

  I have scanned the system with "Superantispyware" and "Malwarebytes" both with up to date signatures and again with Microsoft Security Essentials (not updated of course because it thinks I am running an illegal Vista).  No malware detected by any of them. 

  I did once have McAfee on this machine but it was removed in January 08 when the free trial ran out. (this pc with legal version of Vista is a lot older than I remembered but that is just me getting old!) No current virus protection other than those stated here. 

  The product key  shown above in the Diagnostic Report (1.9.0027.0): (last 3 groups) is the one I have from the OEM vendors.

   

  
  

  Hmmm - what did you have between McAfee and MSE??

  run the McAfee removal tool anyhow - it may remove a blockage.

  http://service.mcafee.com/FAQDocument.aspx?id=TS100507

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, January 5, 2011 9:14 PM

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  Hi Noel. I ran the above removal tool and rebooted.  I went through the usual stages to validate and it was just the same. 

  I also ran the The Microsoft Windows Malicious Software Removal Tool overnight.  It found nothing harmful on my system.

  I dabbled with AVG between Mcafee and MSE.  It slowed the system enormously.  I wash my hands before handling the mouse or keyboard and cross my fingers when accessing any new website.  I made the mistake of following some of the links associated with your name tag:  3 toed.  Was that your foot?

  Jansellsbond

  Thursday, January 6, 2011 8:50 AM
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  Yep :/ - there are enough warnings about the content there!

  YOu should run the AVG removal tool as well - http://www.avg.com/us-en/download-tools

  (use the 32-bit or 64-bit version, depending)

   

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, January 6, 2011 9:13 AM

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  Yeah.  Read the warnings - ignored them.  Brave man posting pictures. Thanks. Salutary experience.  I wish you a speedy recovery.

   

  I followed your suggestion with the AVG tool.  Rebooted.  Same problem though. 

   

  I requested support from the system manufacturer (Eclipse UK) hoping they may have a BIOS upgrade but no reply (The system is well out of warranty so I won't hold my breath for a reply.   

  (Copy of email text:

  Hi

   

  (Your Eclipse Computers system order request (i282552))

   

  I know this is a long shot but I bought this system from you 03/09/2007 which until a few days go performed beautifully.  I now have a problem in that it insists that my copy of Vista is not legal.  I think this may be a problem with the BIOS.  Motherboard is:

  http://www.eclipsecomputers.com/product.aspx?code=MBM-K9N4UF

   

  Possible causes may have been a scheduled Vista update, a replaced Microsoft keyboard and mouse supplied as they were getting unreliable, the computer freezing (No I mean freezing as it experienced temperature of about -5C.)

   

  Can you tell me if there is a BIOS upgrade for this motherboard that may jolt it into recognising my Vista?

   

   

  I have tried Microsoft support.  See: http://social.microsoft.com/Forums/en-US/genuinevista/thread/d537022c-b4fb-45db-834b-46d83c1b3a27?prof=required 

   

  Yours

   

  
  John Ansell))

   

   

  Is  BIOS valid for OA 2.0: yes, but no SLIC table significant here?

   

   

  Thursday, January 6, 2011 10:18 AM
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  Got the blue icon  -  got the blue icon - I'm legal again  whoopee only 3 days hard work and I've done it.  I ran Iolo System Mechanic registry revitalizer - - rebooted and error 0X8007000D disappeared.  I know we are working in different time zones (UK US) so thank you after you've had your breakfast coffee.  Thanks

  • Marked as answer by Darin Smith MS Thursday, January 6, 2011 11:37 PM

  Thursday, January 6, 2011 4:57 PM
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  "jansellsbond" wrote in message news:45c50d3c-d79d-4fe1-bf90-18e14a1ec7bc...

  Got the blue icon  -  got the blue icon - I'm legal again  whoopee only 3 days hard work and I've done it.  I ran Iolo System Mechanic registry revitalizer - - rebooted and error 0X8007000D disappeared.  I know we are working in different time zones (UK US) so thank you after you've had your breakfast coffee.  Thanks

  
  

  Normally I'd kill people who run registry cleaners - but well done!
  Please email me your iolo backup file - I'd like to take a look at what it did - you can use the email address on my website, or ngs_AT_crashfixpc.co.uk (make the appropriate changes)

   

  (BTW - I'm in the UK too <g>)

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, January 6, 2011 5:55 PM

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  Thanks again.  Will do as requested.

  Friday, January 7, 2011 8:20 AM