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Vista suddenly not genuine

Question
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I have just been informed that my 2 year old copy of vista is not genuine. This followed a recent update and a change from microsoft keyboard to a silvercrest keyboard. MGA diagnostics tool reports:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FBTF7-8QRG4-G749K
Windows Product Key Hash: lNEebXww7HB+a7GP5URkleo/d0E=
Windows Product ID: 89578-OEM-7304124-89235
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {4C33B7B7-EEDB-4CB0-AE87-31B1B8E348BA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4C33B7B7-EEDB-4CB0-AE87-31B1B8E348BA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G749K</PKey><PID>89578-OEM-7304124-89235</PID><PIDType>3</PIDType><SID>S-1-5-21-3547326303-3344881994-2992052866</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7369</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20070802000000.000000+000</Date></BIOS><HWID>7B330500010000F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>5F237A9CD88CD04</Val><Hash>5EOMthrUSf09AkoNw3cvUA9vAKA=</Hash><Pid>73931-642-8911531-57787</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.Windows Activation Technologies-->
N/AHWID Data-->
N/A, hr = 0x8007000dOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 080207 APIC1152
FACP 080207 FACP1152
MCFG 080207 OEMMCFG
OEMB 080207 OEMB1152
I have searched similar threads and tried several fixes but to no avail.Monday, January 3, 2011 3:35 PM
Answers
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Got the blue icon - got the blue icon - I'm legal again whoopee only 3 days hard work and I've done it. I ran Iolo System Mechanic registry revitalizer - - rebooted and error 0X8007000D disappeared. I know we are working in different time zones (UK US) so thank you after you've had your breakfast coffee. Thanks
- Marked as answer by Darin Smith MS Thursday, January 6, 2011 11:37 PM
Thursday, January 6, 2011 4:57 PM
All replies
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"jansellsbond" wrote in message news:d537022c-b4fb-45db-834b-46d83c1b3a27...
I have just been informed that my 2 year old copy of vista is not genuine. This followed a recent update and a change from microsoft keyboard to a silvercrest keyboard. MGA diagnostics tool reports:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FBTF7-8QRG4-G749K
Windows Product Key Hash: lNEebXww7HB+a7GP5URkleo/d0E=
Windows Product ID: 89578-OEM-7304124-89235
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6002.2.00010300.2.0.003
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.
I have searched similar threads and tried several fixes but to no avail.
Your Licensing Store may be corrupted -Please try the below steps to recreate the Store with the correct data.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
(note - if you get an error saying that the file already exists, use the name tokens.bar2)
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Then go to the Validation site, and attempt to validate Windows
www.microsoft.com/genuine/validate
Run a new MGADiag report, and post back
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, January 3, 2011 4:50 PMModerator -
Thanks Noel but thi is one of the remedies that I have already tried. I will try it again though. The Illegetim have certainly been carborunduming me though. :)Wednesday, January 5, 2011 11:04 AM
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No. Exactly the same error code after I type in my (Genuine) product code. The wizard runs for about 5 seconds and then reports the following error: 0X8007000D
then after complete startup the black screen, Windows Vista (TM) Build 6002 This copy of windows is not genuine.
If I run the phone to register wizard there are no numbers populating the 9 slots and even the human assistant is unble to asist.
Any further help would be much appreciated.
Wednesday, January 5, 2011 11:24 AM -
Another thng:
If I go on to the windows validation site at:
www.microsoft.com/genuine/validate
it stays on this page for just one second then skips to a Bing search pge. No amount of "back" b utton will make it stay for more than a second.
Wednesday, January 5, 2011 11:37 AM -
"jansellsbond" wrote in message news:d2548992-7ce7-4e58-93f0-4e938c9d244b...
Another thng:
If I go on to the windows validation site at:
www.microsoft.com/genuine/validate
it stays on this page for just one second then skips to a Bing search pge. No amount of "back" b utton will make it stay for more than a second.
This sounds like a proxy, or firewall problem. - or you have malware present.First, reset the Security settings in Internet Options to default - try the link again.If that doesn't work, check whether you have a proxy server set up in Internet Options>Connections>LAN Settings. If you do - is it one that you know about , or not?What AV/Security software are you running?Have you EVER had Norton or McAfee installed on that machine?
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, January 5, 2011 12:14 PMModerator -
Tanks again Noel but no go I am afraid.
I removed the Windows Firwall, removed protected mode and set security levels to medium.
I ran the link above to validate and was directed in one second to:
http://search.microsoft.com/?mkt=en-gb
before I could agree to active x I presume.
I have scanned the system with "Superantispyware" and "Malwarebytes" both with up to date signatures and again with Microsoft Security Essentials (not updated of course because it thinks I am running an illegal Vista). No malware detected by any of them.
I did once have McAfee on this machine but it was removed in January 08 when the free trial ran out. (this pc with legal version of Vista is a lot older than I remembered but that is just me getting old!) No current virus protection other than those stated here.
The product key shown above in the Diagnostic Report (1.9.0027.0): (last 3 groups) is the one I have from the OEM vendors.
Wednesday, January 5, 2011 4:18 PM -
"jansellsbond" wrote in message news:be92f1b9-c5d6-413c-8054-698a10908fd2...
Tanks again Noel but no go I am afraid.
I removed the Windows Firwall, removed protected mode and set security levels to medium.
I ran the link above to validate and was directed in one second to:
http://search.microsoft..com/?mkt=en-gb
before I could agree to active x I presume.
I have scanned the system with "Superantispyware" and "Malwarebytes" both with up to date signatures and again with Microsoft Security Essentials (not updated of course because it thinks I am running an illegal Vista). No malware detected by any of them.
I did once have McAfee on this machine but it was removed in January 08 when the free trial ran out. (this pc with legal version of Vista is a lot older than I remembered but that is just me getting old!) No current virus protection other than those stated here.
The product key shown above in the Diagnostic Report (1.9.0027.0): (last 3 groups) is the one I have from the OEM vendors.
Hmmm - what did you have between McAfee and MSE??run the McAfee removal tool anyhow - it may remove a blockage.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, January 5, 2011 9:14 PMModerator -
Hi Noel. I ran the above removal tool and rebooted. I went through the usual stages to validate and it was just the same.
I also ran the The Microsoft Windows Malicious Software Removal Tool overnight. It found nothing harmful on my system.
I dabbled with AVG between Mcafee and MSE. It slowed the system enormously. I wash my hands before handling the mouse or keyboard and cross my fingers when accessing any new website. I made the mistake of following some of the links associated with your name tag: 3 toed. Was that your foot?
Jansellsbond
Thursday, January 6, 2011 8:50 AM -
Yep :/ - there are enough warnings about the content there!
YOu should run the AVG removal tool as well - http://www.avg.com/us-en/download-tools
(use the 32-bit or 64-bit version, depending)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, January 6, 2011 9:13 AMModerator -
Yeah. Read the warnings - ignored them. Brave man posting pictures. Thanks. Salutary experience. I wish you a speedy recovery.
I followed your suggestion with the AVG tool. Rebooted. Same problem though.
I requested support from the system manufacturer (Eclipse UK) hoping they may have a BIOS upgrade but no reply (The system is well out of warranty so I won't hold my breath for a reply.
(Copy of email text:
Hi(Your Eclipse Computers system order request (i282552))I know this is a long shot but I bought this system from you 03/09/2007 which until a few days go performed beautifully. I now have a problem in that it insists that my copy of Vista is not legal. I think this may be a problem with the BIOS. Motherboard is:Possible causes may have been a scheduled Vista update, a replaced Microsoft keyboard and mouse supplied as they were getting unreliable, the computer freezing (No I mean freezing as it experienced temperature of about -5C.)Can you tell me if there is a BIOS upgrade for this motherboard that may jolt it into recognising my Vista?I have tried Microsoft support. See: http://social.microsoft.com/Forums/en-US/genuinevista/thread/d537022c-b4fb-45db-834b-46d83c1b3a27?prof=requiredYours
John Ansell))Is BIOS valid for OA 2.0: yes, but no SLIC table significant here?
Thursday, January 6, 2011 10:18 AM -
Got the blue icon - got the blue icon - I'm legal again whoopee only 3 days hard work and I've done it. I ran Iolo System Mechanic registry revitalizer - - rebooted and error 0X8007000D disappeared. I know we are working in different time zones (UK US) so thank you after you've had your breakfast coffee. Thanks
- Marked as answer by Darin Smith MS Thursday, January 6, 2011 11:37 PM
Thursday, January 6, 2011 4:57 PM -
"jansellsbond" wrote in message news:45c50d3c-d79d-4fe1-bf90-18e14a1ec7bc...
Got the blue icon - got the blue icon - I'm legal again whoopee only 3 days hard work and I've done it. I ran Iolo System Mechanic registry revitalizer - - rebooted and error 0X8007000D disappeared. I know we are working in different time zones (UK US) so thank you after you've had your breakfast coffee. Thanks
Normally I'd kill people who run registry cleaners - but well done!
Please email me your iolo backup file - I'd like to take a look at what it did - you can use the email address on my website, or ngs_AT_crashfixpc.co.uk (make the appropriate changes)(BTW - I'm in the UK too <g>)
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, January 6, 2011 5:55 PMModerator -
Thanks again. Will do as requested.
Friday, January 7, 2011 8:20 AM