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I have the " Black screen, NoN genuine, UnProtected security Windows 7160 nongenuine" RRS feed

  • Question

  • Hello, Ive tried to run a Full scan from my Microsoft Essentials Security and it came up all ORANGE and its saying for me to "resolve" the issue. I then go to that button and it directs me to microsoft home genuine package, however i dont have the $149.00 it requires for me to get out of this..I am working on the computer now and i have a set of KEYS pop up at the bottom reminding me im working in a NONgenuine Windows 7 program. I also feel that MY WHOLE COMPUTER is under attack with a real sauvy rouge virus... I really dont know what to do or how to go about clearing my computer to its original state... When i start up my computer its all black but it has my icons on the left panel, but it says Windows 7 NOT genuine , 7160 ...in the right bottom corner...Ive tried to clean out what i can, but Im looking through other peoples forums to see what i can find out but i HAVENT seen anyone mention if there " SECURITY ESSENTIALS IS COMPROMISED or that a VIRUS is the cause.. which im thinking mine is... i think im doing this right but here i go... im posting my report below..Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {F1C4DBA7-C4C5-4377-BAD8-9BDC7CD8A48E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F1C4DBA7-C4C5-4377-BAD8-9BDC7CD8A48E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2356267038-725042507-551245473</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro1510</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20081009000000.000000+000</Date></BIOS><HWID>0E3B3107018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-1033-7600.0000-3452011
    Installation ID: 003084573964449263246520929322659180816094516583936296
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 733WD
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 4
    Trusted time: 1/14/2012 10:11:54 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:12:2011 22:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAEABAABAAIAAgABAAAAAwABAAEAJJRYmnxUUGI01EaDBgw0PqIePEmIyvJFbi4npxSijoMqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   CRESTLNE
      FACP   TOSCPL  CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      TCPA   Intel   CRESTLNE
      TMOR   PTLTD          
      OSFR   TOSHIB  A+2nd ID
      APIC   INTEL   CRESTLNE
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci

     

    Sunday, January 15, 2012 4:31 AM

Answers

  • Your windows is not genuine.

    You are using a windows 7 OEM SLP key. Your bios is too old to support a win 7 oem slp key.

    your bios date is 10/9/2008 is prior to the release of windows 7.

     

    You will have to purchase a genuine windows or revert to the windows your computer came with.

     

    Additional info

     

    OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    • Marked as answer by Darin Smith MS Wednesday, January 18, 2012 11:57 PM
    Sunday, January 15, 2012 4:53 AM
    Answerer
  • You can order recovery disks from the manufacturer or from a third party like Recovery-Disks.com.  In future you should make image back ups from time to time and store them.  If you prefer you can simply purchase Windows 7 from the Microsoft Store at http://www.microsoftstore.com/store/msstore/DisplayHomePage 
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, January 16, 2012 9:38 PM
    Answerer

All replies

  • If anyone has knowledge on how to fix this or can shed any light on this issue i would VERY much appricate any advice or thoughts on this matter... thank you in advance
    Sunday, January 15, 2012 4:46 AM
  • Your windows is not genuine.

    You are using a windows 7 OEM SLP key. Your bios is too old to support a win 7 oem slp key.

    your bios date is 10/9/2008 is prior to the release of windows 7.

     

    You will have to purchase a genuine windows or revert to the windows your computer came with.

     

    Additional info

     

    OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    • Marked as answer by Darin Smith MS Wednesday, January 18, 2012 11:57 PM
    Sunday, January 15, 2012 4:53 AM
    Answerer
  • O.k Thank you very much.. I had to think back to how i had Windows 7 installed. My compter crashed on Windows Vista, my brother who had a Dell got a repair disk from them, he didnt need it so he repaired mine with his disk from Dell. I dont know anything about computers or making them work after they crash or of the likes. But i do have a question; Ok if my compter is to old (2008) to have this Windows 7 installed how can I revert back to my old working system if it had crashed in the first place?? If you can answer this for me i would really appricate the help... Thank you in advance
    Monday, January 16, 2012 9:35 PM
  • You can order recovery disks from the manufacturer or from a third party like Recovery-Disks.com.  In future you should make image back ups from time to time and store them.  If you prefer you can simply purchase Windows 7 from the Microsoft Store at http://www.microsoftstore.com/store/msstore/DisplayHomePage 
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, January 16, 2012 9:38 PM
    Answerer
  • Thank you for your help... Its um.. frustrating to say the least. Okay so ill look into these options and find the best for my computer.. Once agin Thank You!!!!
    Monday, January 16, 2012 9:44 PM