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lost my product key RRS feed

  • Question

  • i have my pc was down couse of spyware and virus ect.

    so i had it to format the hard drive and install windows xp professional

    and i have the original cd, but i dont have the product key number

    how can i get it?

    since i format already the pc

    Saturday, December 2, 2006 12:30 AM

Answers

All replies

  • Sheva75,

    If the computer came from its manufacturer with XP preinstalled, your genuine XP Product key is located on the MS Certificate of Authenticity (COA) affixed to the computer's case.  On laptops it will be on the bottom of the laptop.

    If you purchased a genuine copy of XP at retail, the Product Key is located on a yellow-orange sticker affixed to the flap of the folder which held the XP CDROM.  This folder was inside the pretty retail box.  The retail package has a COA on the outter boxtop, but it does not have the Product Key printed on it.

    Saturday, December 2, 2006 12:38 AM
  • well thtas my pproblem i lost the case that came with it

    is not inside the cd the key #

    or what i do?

    Saturday, December 2, 2006 1:53 AM
  • Sheva75,

    How to replace lost, broken, or missing Microsoft software or hardware
    http://support.microsoft.com/kb/326246/en-us

    Saturday, December 2, 2006 4:36 AM
  • You answered my question as well. The CD-key was under my nose but I did not know that! Thanks a lot!
    Monday, March 5, 2007 4:09 PM
  • I Need HELP please.  I think I threw away the folder with the product key.  I have the Windows XP disk that I bought at office depot, but I don't have the product key and need to install it on my new computer (dropped the last one.)  Can anybody help me?? crowe@yahoo.com
    Monday, March 5, 2007 7:53 PM
  • Chris212718,

    If you purchased a retail copy of XP (which you did if the CD came mounted in a pretty, glossy folder inside the retail box), see the last line of this MS KB article:  http://support.microsoft.com/kb/326246/en-us

    If you still have the box with the COA on the boxtop you may not need to do anything more than call and fax in a proof of purchase for them to give you a replacement Product Key.

    Monday, March 5, 2007 8:35 PM
  • quero a chave de programa gen
    Monday, March 5, 2007 9:14 PM
  •  sheva75 wrote:

    i have my pc was down couse of spyware and virus ect.

    so i had it to format the hard drive and install windows xp professional

    and i have the original cd, but i dont have the product key number

    how can i get it?

    since i format already the pc

    Monday, March 5, 2007 9:15 PM
  • How to replace lost, broken, or missing Microsoft software or hardware
    http://support.microsoft.com/kb/326246/en-us

    Monday, March 5, 2007 9:25 PM
    Moderator
  •  sheva75 wrote:

    i have my pc was down couse of spyware and virus ect.

    so i had it to format the hard drive and install windows xp professional

    and i have the original cd, but i dont have the product key number

    how can i get it?

    since i format already the pc

    Monday, March 5, 2007 11:17 PM
  • Wednesday, March 7, 2007 4:36 AM
    Moderator
  • i lost my cd-key for winxp home edition

    plese help me what I can to do

    any one can send to me

     

    Friday, March 9, 2007 5:29 PM
  • As has been posted twice above:

    How to replace lost, broken, or missing Microsoft software or hardware
    http://support.microsoft.com/kb/326246/en-us

    (locking this thread as this horse has been beat enough)

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

     

    • Marked as answer by Carl-S Wednesday, July 23, 2008 11:39 PM
    Friday, March 9, 2007 7:04 PM