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  • Question

  •  Soo I just got a new laptop and I was absolutely loving it, until about 2 days ago when I was running scans on it and it shut down. When I tried to start it back up, it brought up a black screen after I logged on and told me my validation key was incorrect. well seeing as the lovely little sticker with the key is on the bottom of my laptop I thought it would be an easy fix. But its not. It is now telling me that an unauthorized change was made to window and that I will no longer recieve notifications, including those about my license or activation. when I click on learn more it tells me to press start.... but well my screens blank. there is no start button, it got sucked into some black hole. so here I am typing this cause some guy said to start a new thread with this error code (0xC004D301) and this 

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004d301
    Cached Validation Code: N/A, hr = 0xc004d301
    Windows Product Key: *****-*****-B346J-XKMWM-2YGMC
    Windows Product Key Hash: M5D7Kxt3+JlAn2Ue69gVoZzvzco=
    Windows Product ID: 89578-OEM-7249832-51914
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {B2857619-BFE6-479B-A679-A8CE8B6D62CA}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080425-1930
    TTS Error: T:20080725234739950-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B2857619-BFE6-479B-A679-A8CE8B6D62CA}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2YGMC</PKey><PID>89578-OEM-7249832-51914</PID><PIDType>8</PIDType><SID>S-1-5-21-1616343070-924082933-1130296720</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A210</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.50   </Version><SMBIOSVersion major="2" minor="4"/><Date>20071207000000.000000+000</Date></BIOS><HWID>65323507018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Canada Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7E66DCC0A4B4020</Val><Hash>SxupjhxxvfWFOqiKjyMDBtHwoKU=</Hash><Pid>89451-OEM-6601627-62538</Pid><PidType>11</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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



    but I'm not gonna get my hopes up that it will be fixed. considering I'm a student and dont have hundreds of dollars to fork out to big companies such as this I wont be buying a new key. so this all in all just sucks, the only thing I'm glad about is it isn't school yet so I didn't lose any reports. however that is the only brightside I can find. well I hope someone can fix this and soon, otherwise I'll just go get a mac. (This is such a pain I dont even no what I did to cause this mess.)
    Saturday, July 26, 2008 6:27 AM

Answers


  • You appear to have a Trusted Store tamper due to checkpoint mismatch. I am not sure why the system ended up in this state but the information in Trusted Store files is not in sync with the one in registry. So, Trusted Store was recreated, which means that product key and any other information stored in trusted store was erased. You should see the activation screen after a couple of reboots and should be able to activate the machine by entering the product key."

    Restart your computer two (2) times. You should then see the activation screen after these reboots and be able to activate using this procedure:


    1. Click on the Start button and in the Start Search box type in:  slui.exe 4

     

    2. Press the Enter key on your keyboard.

     

    3. Select your Country.

     

    4. Follow the instructions for phone activation.

     

    5.  Once completed, restart your computer.

     

    6.  Then visit http://www.microsoft.com/Genuine/  and click Validate Windows.


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Carl-S Tuesday, July 29, 2008 7:11 PM
    Saturday, July 26, 2008 3:25 PM
    Moderator

All replies

  • Looks like you have a similar problem to mine. 

    See the thread http://forums.community.microsoft.com/en-US/genuinevista/thread/279a7d92-a728-48a1-afc8-ea4b169d2d8a on this forum.  

    I wonder how many millions more are about to report the same fault.
    • Edited by WN1 Saturday, July 26, 2008 7:33 AM edit
    Saturday, July 26, 2008 7:27 AM

  • You appear to have a Trusted Store tamper due to checkpoint mismatch. I am not sure why the system ended up in this state but the information in Trusted Store files is not in sync with the one in registry. So, Trusted Store was recreated, which means that product key and any other information stored in trusted store was erased. You should see the activation screen after a couple of reboots and should be able to activate the machine by entering the product key."

    Restart your computer two (2) times. You should then see the activation screen after these reboots and be able to activate using this procedure:


    1. Click on the Start button and in the Start Search box type in:  slui.exe 4

     

    2. Press the Enter key on your keyboard.

     

    3. Select your Country.

     

    4. Follow the instructions for phone activation.

     

    5.  Once completed, restart your computer.

     

    6.  Then visit http://www.microsoft.com/Genuine/  and click Validate Windows.


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Carl-S Tuesday, July 29, 2008 7:11 PM
    Saturday, July 26, 2008 3:25 PM
    Moderator