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off topic - Password reset/new email account RRS feed

  • General discussion

  • Is there a way to reset hotmail login Password? Tried the standard way, but not successful. Had to set up new hotmail account, anyway to link old account? Can the old account eventually be closed (concern with recurring CC charges from MSN)? 

    Thursday, December 13, 2007 11:58 AM

All replies

  • You're off topic for this forum, which is dedicated to Windows Live OneCare.

    To reset your hotmail password, you need to know the answers to the secret questions and/or you need to have configured an alternate email for your LiveID profile. You can perform the reset at http://account.live.com

    If you cannot, you will need to contact support at http://support.live.com and provide a significant amount of proof that the account is indeed yours. This information will be requested in the reply from support.

    Since your problem is actually MSN related, http://support.msn.com will give you your support options for any paid accounts that you hold.

    -steve

     

    Thursday, December 13, 2007 7:37 PM
    Moderator