Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
cannot get program installed RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    A program seems to have taken hold and it will not allow me to install "one" on my computer, error 0014, third party. "Volcano" security has taken residence on my windows. What can I do to remove "Volcano"?
    Tuesday, November 17, 2009 7:33 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    If you don't already have a subscription to OneCare, you won't be able to activate it. 0014 indicates a connectivity problem and it can certainly be caused by an infection.
     

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.

    -steve

    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Tuesday, November 17, 2009 7:55 PM
    Moderator