Hi, MASNSN.
You are correct in assuming that these two IDs are different. At Microsoft Learning, they map your MCP ID to your Prometric ID. There is nothing similar about them otherwise.
Your Prometric ID is on any of your printed exam results, if you still have any of them. Usually it is an ID that looks something like
SRnnnnnnn, with the "n"s being a bunch of numbers. Asa well, if you can log the Prometric site, you can also see your Prometric ID by clicking on the link in the navigation reading
Update Personal Information.
As a best practice, it is a good idea to make sure your Prometric profile uses the same email as you MCP login email address. That way, there is a greater chance that future passed exams will be correctly added to your Microsoft profile.
If you can't log into Prometric or determine your Prometric ID, you can call them. Here is the contact information for Microsoft exam candidates:
https://www.prometric.com/en-us/clients/pages/contact-numbers.aspx?client=microsoft
You can also contact your Microsoft Regional Service Center. Their email address is
mcphelp@microsoft.com
You can also call them on the phone. Please use the following web page to find the correct contact information for help.
http://www.microsoft.com/learning/en-us/help.aspx.
This web page includes email and phone contact information for your geographic location so you can email or call them directly. They will help you get this figured out.
Good luck!
Best wishes, Davin Mickelson
