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Windows 10 Creators Update 1703 fails - SP pDUSearchAndDownload: DU search failed. hr = 0x800705b4 RRS feed

  • Question

  • Hello,

    I installed Windows 10 Creators Update 1703 successfully on 3 PC's.

    3 Methods attempted unsuccessfully:
    - Windows Update Assistant
    - Windows Media Creation Tool
    - Update from .iso File

    Windows Update is working properly - latest Updates are installed.
    SFC /scannow completed without Errors.

    Now on the 4th PC the Update is failing with following Errors in:
    C:\$WINDOWS.~BT\Sources\Panther\setuperr.lo

    2017-04-12 08:25:23, Error                 SP     pDUSearchAndDownload: DU search failed. hr = 0x800705b4
    2017-04-12 08:25:23, Error                 MOUPG  DUSetup: Failed to execute DUSetup seach and download  [0x800705b4]
    2017-04-12 08:25:23, Error                 DU     Unreleased DUUpdateCollection interface during DUSession release
    2017-04-12 08:25:23, Error                 CONX   Windows::Compat::Shared::UtcLogger::SetServiceState (643):   Error starting service: [1058].[gle=0x80070422]
    2017-04-12 08:25:23, Error                 CONX   Windows::Compat::Shared::UtcLogger::Begin (112):   Error starting service: [0x80070422].[gle=0x80070422]
    2017-04-12 08:25:24, Error                 CONX   Windows::Compat::Appraiser::AppraiserSettings::GetSettingsInternal (228):   Failed to Query OneSettings [0x80070002].[gle=0x80070002]
    2017-04-12 08:27:27, Error                 DU     DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
    2017-04-12 08:29:00, Error                 CONX   Windows::Compat::Appraiser::DriverInventory::MakeAndAppendAssetFromInf (367):   Error getting driver info: [0xe0000100].[gle=0xe0000100]
    2017-04-12 08:29:00, Error                 CONX   Windows::Compat::Appraiser::DriverInventory::FindAndAppendDriversFromFolder (298):   Error creating asset from C:\$WINDOWS.~BT\Drivers\DU\5d81600a-b943-4c7a-bef3-146b76279f3c\autorun.inf: [0xe0000100].[gle=0xe0000100]
    2017-04-12 08:29:00, Error                 CONX   Windows::Compat::Appraiser::DriverInventory::FindAndAppendDriversFromFolder (283):   Error appending in subdirectory C:\$WINDOWS.~BT\Drivers\DU\5d81600a-b943-4c7a-bef3-146b76279f3c: [0xe0000100].[gle=0xe0000100]
    2017-04-12 08:29:00, Error                 CONX   Windows::Compat::Appraiser::DriverInventory::FindAndAppendDriversFromFolder (283):   Error appending in subdirectory C:\$WINDOWS.~BT\Drivers\DU: [0xe0000100].[gle=0xe0000100]
    2017-04-12 08:29:00, Error                 CONX   Windows::Compat::Appraiser::DriverInventory::GetInventory (201):   Error finding and appending drivers: [0xe0000100].[gle=0xe0000100]
    2017-04-12 08:29:34, Error                 CONX   Failed hashing for syswow64\drivers\asio.sys, 0x80070003

    2017-04-12 08:29:34, Error                 CONX   Failed hashing for [syswow64\drivers\asio.sys] 0x80070003

    2017-04-12 08:29:34, Error                 CONX   Failed hashing for syswow64\drivers\asupio.sys, 0x80070003

    2017-04-12 08:29:34, Error                 CONX   Failed hashing for [syswow64\drivers\asupio.sys] 0x80070003

    2017-04-12 08:35:39, Error                 SP     Failed to get driver info from external driver package C:\$WINDOWS.~BT\Drivers\DU\5d81600a-b943-4c7a-bef3-146b76279f3c\autorun.inf. Error: 0xE0000100[gle=0x0000007a]
    2017-04-12 08:35:45, Error                 SP     pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
    2017-04-12 08:36:11, Error                 CSI    00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #91817# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00550053000000 })
    [gle=0x80004005]
    2017-04-12 08:36:13, Error                 CSI    00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #154614# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00550053000000 })
    [gle=0x80004005]
    2017-04-12 08:36:28, Error                 CSI    00000003 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #231640# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00550053000000 })
    [gle=0x80004005]
    2017-04-12 08:36:40, Error      [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
    2017-04-12 08:38:11, Error      [0x0808fe] MIG    Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] Failed to get homegroup members with hr=0x8007000D
    2017-04-12 08:38:37, Error                        CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panther\automation.dat[gle=0x00000002]
    2017-04-12 08:38:37, Error                 SP     CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
    2017-04-12 08:38:40, Error                 IBSLIB BcdCopyObjectEx: Failed to enumerate source elements. Target: {0f63a800-3c9e-11e5-a316-f2e80a0db779} Flags: 0x4 Status: c0000022[gle=0x00000002]
    2017-04-12 08:38:40, Error                 IBSLIB Failed to clone store. Status: c0000022[gle=0x00000002]
    2017-04-12 08:38:40, Error                 IBSLIB BcdExportStore: Failed delete existing file at \??\C:\$WINDOWS.~BT\Sources\Rollback\Boot\BCD. Status: c0000022[gle=0x00000002]
    2017-04-12 08:38:40, Error                 IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: Failed to backup BCD database from "F:\Boot\BCD" to "C:\$WINDOWS.~BT\Sources\Rollback\Boot\BCD".[gle=0x00000005]
    2017-04-12 08:38:40, Error      [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(5), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000005]
    2017-04-12 08:38:40, Error      [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(5), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)
    void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000005]
    2017-04-12 08:38:40, Error      [0x06414e] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint) failed. Disabling Rollback.[gle=0x00000005]
    2017-04-12 08:38:40, Error                 SP     Error setting OS Switch Rollback checkpoint[gle=0x00000005]
    2017-04-12 08:38:40, Error                 SP     Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]
    2017-04-12 08:38:40, Error                 MOUPG  MoSetupPlatform: Finalize reported failure![gle=0x000000b7]
    2017-04-12 08:38:40, Error                 MOUPG  MoSetupPlatform: Using action error code: [0x80004005][gle=0x000000b7]
    2017-04-12 08:38:40, Error                 MOUPG  CDlpActionFinalize::ExecuteSetupPlatformFinalize(1018): Result = 0x80004005[gle=0x000000b7]
    2017-04-12 08:38:40, Error                 MOUPG  CDlpActionFinalize::ExecuteRoutine(435): Result = 0x80004005
    2017-04-12 08:38:57, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x80004005
    2017-04-12 08:38:57, Error                 MOUPG  CDlpTask::ExecuteAction(3243): Result = 0x80004005
    2017-04-12 08:38:57, Error                 MOUPG  CDlpTask::ExecuteActions(3397): Result = 0x80004005
    2017-04-12 08:38:57, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x80004005
    2017-04-12 08:38:57, Error                 MOUPG  CSetupManager::ExecuteTask(2083): Result = 0x80004005
    2017-04-12 08:38:57, Error                 MOUPG  CSetupManager::ExecuteTask(2046): Result = 0x80004005
    2017-04-12 08:38:57, Error                 MOUPG  CSetupManager::ExecuteInstallMode(833): Result = 0x80004005
    2017-04-12 08:38:57, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(396): Result = 0x80004005
    2017-04-12 08:39:01, Error                 MOUPG  CSetupManager::Execute(232): Result = 0x80004005
    2017-04-12 08:39:01, Error                 MOUPG  CSetupHost::Execute(368): Result = 0x80004005
    2017-04-12 08:39:03, Error                 CONX   Windows::Compat::Shared::UtcLogger::SetServiceState (643):   Error starting service: [1058].[gle=0x80070422]
    2017-04-12 08:39:03, Error                 CONX   Windows::Compat::Shared::UtcLogger::End (274):   Error starting service: [0x80070422].[gle=0x80070422]

    Please Advise


    • Edited by mx-5driver Wednesday, April 12, 2017 7:27 AM
    Wednesday, April 12, 2017 7:16 AM

Answers

All replies

  • They'll help you over here.

    https://answers.microsoft.com/en-us/windows/forum/windows_10

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Just KarlModerator Thursday, April 13, 2017 3:53 PM
    • Marked as answer by Just KarlModerator Thursday, April 20, 2017 2:26 PM
    • Unmarked as answer by mx-5driver Saturday, April 22, 2017 8:54 AM
    • Unproposed as answer by mx-5driver Saturday, April 22, 2017 8:55 AM
    Wednesday, April 12, 2017 11:59 AM
    Moderator
  • Hello,

    thanks for posting the Link to the Community Forum - however the Guys over there were not able to help.,

    Basically the Problem is that:

    1. Common Problem Troubleshooting Strategies did not work - I have already tried everything People were suggesting there

    2. People in the Community there are not able to read / interprete the Error Log provided - neither am I

    Here's the Thread I have opened there:

    Windows 10 Creators Update 1703 fails - SP pDUSearchAndDownload: DU search failed. hr = 0x800705b4

    Please advise on how to proceed ?


    • Edited by mx-5driver Saturday, April 22, 2017 8:54 AM
    Saturday, April 22, 2017 8:53 AM
  • Might also try over here.

    https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Just KarlModerator Wednesday, April 26, 2017 2:08 PM
    • Unproposed as answer by mx-5driver Wednesday, April 26, 2017 2:18 PM
    Saturday, April 22, 2017 12:54 PM
    Moderator
  • Hello,

    I have already consulted all possible Options for Troubleshooting incl. TechNet, Community and Microsoft Help Pages incl. the Common Strategies in fixing Update Problems.

    None of them worked or were of help.

    Now it seems I am redirected ping-pong to Community and Technet vice versa ...

    I really wonder why there is no Support at all from Microsoft.

    I have tried all and everything in Troubleshooting - I even provided the Update Error Log which obviously can be read by MS Technicians only ?

    What else can I do ?

    While I really appreciate the Attitude of Community People trying to really help.
    Although People there came up with Activities I already performed they were honestly willing to help.

    However I am quite unsatisfied from Microsoft as there is no Help at all from Microsoft itself.
    Honestly I am pretty fed up & closely to the Point of replacing Windows with a Linux Distribution now !

    Last but not least a Question I'd like to understand is:
    Why is a Post here proposed as Answer which does not include any reasonable Advice at all ?
    The Link provided does not lead to Similar Threads which may be of help & from Experience I have so far I am not too optimistic at all whether it may make Sense to duplicate my Issue-Post there !?

    Wednesday, April 26, 2017 2:32 PM
  • I really wonder why there is no Support at all from Microsoft.

    What else can I do ?

    The answers and Technet forums are geared towards quick break-fix scenarios and cannot cover all situations. You can also call it in to product support.

    https://support.microsoft.com/en-us/gp/contactus81?Audience=Commercial&SegNo=5&wa=wsignin1.0

    Why is a Post here proposed as Answer which does not include any reasonable Advice at all ?

    This is "where is" forum for direction on where best to ask questions. The point here is direction, not solving the user's problems. This one may also help.

    https://social.msdn.microsoft.com/Forums/en-US/b970e780-0de0-4642-8ed6-576cbb3a5dd4/purpose-of-this-forum-this-forum-tells-you-where-to-go-ask-questions-please-read-before-posting?forum=whatforum

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.



    Wednesday, April 26, 2017 2:40 PM
    Moderator