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windows XP product key invalid RRS feed

  • Question

  • I bought a new Windows XP professionale edition. During installatio, it says, invalid product key.

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows? Windows XP Professional with SP2

    2.  Does it read "OEM Software" or "OEM Product" in black lettering? No

    3.  Or, does it have the computer manufacturer's name in black lettering? Dell Laptop


    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-RVF66-GP7VM-8CFT3
    Windows Product Key Hash: tJB30tZY737ZFJYewUg2SpzsCb0=
    Windows Product ID: 76487-OEM-2211906-00825
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {63298CFF-E93C-4791-B247-43231831741E}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_B4D0AA8B-531-645_B4D0AA8B-531-645_025D1FF3-171-1_3E121E02-409-80004005_3E121E02-300-80004005_3E121E02-409-80004005_3E121E02-300-80004005_3E121E02-409-80004005_3E121E02-300-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{63298CFF-E93C-4791-B247-43231831741E}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8CFT3</PKey><PID>76487-OEM-2211906-00825</PID><PIDType>2</PIDType><SID>S-1-5-21-3448485246-2613090620-1915222054</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MXC061                          </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20060731000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>F76839CF01846E6E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Inspiron MXC061</name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>3FD8BFCC3944DDA</Val><Hash>ZLMbwU9lDI6O8F3J/ybBwnDyfEI=</Hash><Pid>72077-749-0024323-55485</Pid><PidType>1</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>4D61B232497B5DA</Val><Hash>KAyv8YP3+/0wfAnbbaWrUgUhlV8=</Hash><Pid>72085-749-0204537-55790</Pid><PidType>1</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>45182F187094586</Val><Hash>EgCl0str6/BY+x4GP0Rn3+QDmHY=</Hash><Pid>89388-707-2600463-65850</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 


    Sunday, January 13, 2008 6:55 PM

Answers

  • Hello Giridhar,

     

    That is a very interesting issue and we don’t have a good answer for this one without additional information.  We would really like to get a better understanding of this issue so we can better assist not only you but other users with similar problems as well.  Could you please submit a service request with Microsoft Product Support using the following link:  http://go.microsoft.com/fwlink/?LinkId=52029.  Please include your product key for (Office or Windows) so we may analyze specifics surrounding the problems you are encountering. Also please run the diagnostic test again for inclusion with the support incident. This will enable us to review current information after the changes you made. Once you have done that, please reply back to this post and provide the SR # generated by the service request.  Please let us know if you would be willing to do this!!

     

     

    Thank you,

    Matt Prall, MS

    WGA Forum Manager

    Monday, January 14, 2008 4:32 PM

All replies

  • According to your MGA diagnostic report, you have Windows XP Media Center Edition installed (Windows OS version: 5.1.2600.2.00010100.2.0.med).  What are you trying to accoumplish with your Windows XP Professional product key?

    A product key for Windows XP Professional is not valid with Windows XP Meida Center Edition.

     

    Sunday, January 13, 2008 8:15 PM
    Moderator
  • Hello Giridhar,

     

    That is a very interesting issue and we don’t have a good answer for this one without additional information.  We would really like to get a better understanding of this issue so we can better assist not only you but other users with similar problems as well.  Could you please submit a service request with Microsoft Product Support using the following link:  http://go.microsoft.com/fwlink/?LinkId=52029.  Please include your product key for (Office or Windows) so we may analyze specifics surrounding the problems you are encountering. Also please run the diagnostic test again for inclusion with the support incident. This will enable us to review current information after the changes you made. Once you have done that, please reply back to this post and provide the SR # generated by the service request.  Please let us know if you would be willing to do this!!

     

     

    Thank you,

    Matt Prall, MS

    WGA Forum Manager

    Monday, January 14, 2008 4:32 PM