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My windows 7 MSDNAA is not genuine? RRS feed

  • Question

  • Hello,

    I have installed windows 7 from MSDNAA. There was no problem untill a message yesterday prompted asking me to check my windows copy. I followed a link which showed me that my copy is not genuine. I have used the Microsoft Genuine Dianostics tool. and here is the information:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2VBBK-TD2GP-BFVG6
    Windows Product Key Hash: XNWkWIGe2Dg1AruM7s8e1Rnakr4=
    Windows Product ID: 00371-838-9939032-85725
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {AE27A00A-C090-4AC4-8905-F4736B169E15}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 1\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AE27A00A-C090-4AC4-8905-F4736B169E15}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BFVG6</PKey><PID>00371-838-9939032-85725</PID><PIDType>5</PIDType><SID>S-1-5-21-1837764264-2684259672-3892702063</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L350</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.70</Version><SMBIOSVersion major="2" minor="4"/><Date>20090213000000.000000+000</Date></BIOS><HWID>E2B93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Morocco Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-838-993903-00-1033-7600.0000-2572009
    Installation ID: 011084300580897330563492894906199813545602054354170585
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: BFVG6
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 8/28/2010 6:06:46 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:28:2010 00:03
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: NAAAAAIAAgABAAIAAQABAAAAAgABAAEAeqg6PQYZFT9Gbnp/hF8k9sZRd/b2TFKRWqoqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            TOSINV        TOSINV00
      FACP            TOSINV        TOSINV00
      HPET            TOSINV        TOSINV00
      BOOT            TOSINV        TOSINV00
      MCFG            TOSINV        TOSINV00
      ASF!            TOSINV        TOSINV00
      SLIC            TOSINV        TOSINV00
      SSDT            PmRef        CpuPm


    Saturday, August 28, 2010 6:11 PM

Answers

  • Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    This line indicates that there is a problem with the file SLUI.EXE or with how windows views it. Try the following

    1. type SFC /SCANNOW at an elevated prompt, allow the program to run, reboot when prompted. After rebooting visit www.microsoft.com/genuine and attempt to validate. (access the elevated prompt by typing cmd in the search box of the start menu, right click on the result, select run as administrator. At the prompt type the command, this must be done for any commands that require elevated privileges).
    2. If the above fails to work type system restore in the search box of the start menu, run that program and restore to a point a few days prior to the non-genuine status, make not of any changes such as installed programs that will be reversed with this restoration (one of these may be the culprit). Again, visit the validation site.
    3. If both of these fail then start a no cost support incident with Microsoft's WGA support group. This is free, and can be found here http://support.microsoft.com/gp/contactwga
    Sunday, August 29, 2010 12:20 AM

All replies

  • Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    This line indicates that there is a problem with the file SLUI.EXE or with how windows views it. Try the following

    1. type SFC /SCANNOW at an elevated prompt, allow the program to run, reboot when prompted. After rebooting visit www.microsoft.com/genuine and attempt to validate. (access the elevated prompt by typing cmd in the search box of the start menu, right click on the result, select run as administrator. At the prompt type the command, this must be done for any commands that require elevated privileges).
    2. If the above fails to work type system restore in the search box of the start menu, run that program and restore to a point a few days prior to the non-genuine status, make not of any changes such as installed programs that will be reversed with this restoration (one of these may be the culprit). Again, visit the validation site.
    3. If both of these fail then start a no cost support incident with Microsoft's WGA support group. This is free, and can be found here http://support.microsoft.com/gp/contactwga
    Sunday, August 29, 2010 12:20 AM
  • when i attempt to do the first step i receive this error message: "windows ressource protection could not start the repair service".
    Sunday, August 29, 2010 1:07 AM
  • Go straight to step 3, or if you want try scanning for malware first. www.malwarebytes.org is just one of many available options.
    Sunday, August 29, 2010 2:22 PM
  • I asked the guys from Microsoft, but they did not help at all :(
    Sunday, September 5, 2010 11:09 PM
  • What did they tell you? I think you should wait until Tuesday when Darin sees this. I suspect he will ask for some information and look into it for you so hang tight until then.
    Sunday, September 5, 2010 11:13 PM
  • he said that i should contact the guys from My own country Morocco. but, I have already called them and they let me wait for a long period
    Monday, September 6, 2010 1:20 AM